AnsweredAssumed Answered

AMD Software Uninstaller Frozen, Won't Close.

Question asked by tempaccount156 on Mar 29, 2018
Latest reply on Mar 30, 2018 by elstaci

I clicked Stop Uninstallation and now it says Please wait while the current package uninstallation is finishing up

, but it shows no signs of actually doing anything especially since its done absolutely nothing for 2 hours. I really don't know what to do anymore. Should I wait and it'll eventually fix it? I have no idea really.

I ran the AMD Software Uninstaller from the control panel in safe mode (windows 10) (Im doing this to reinstall drivers and fix error 1603) and after going quickly for the first half, the progress bar has been stuck at the same pixel

for over an hour. The drivers broke when my internet died while updating the drivers.

Here is what the error was

. It said that it was partially installed. Does anyone know why this is happening and what I should do about it? Also, what happens if I cancel uninstalling? Will it screw up ym computer or the drivers? Should I try using DDU? Thanks.

This is the guide I used exactly. The program isn't completely broken, it still has scrolling ads and I can interact with it, and Windows works, but the progress bar is completely static and nothing has happened for well over an hour. What I really want to know is if I'll mess up my computer more by cancelling the uninstaller and what I should try after (if) I do.

GPU: MSI RX480 8GB

OS: Windows 10 64 bit, up to date

DRIVERS: Before the error I had 17.12.2 installed, then I tried to install 18.3.1 I believe.

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