0 Replies Latest reply on Mar 25, 2018 7:52 AM by ridge

    Huge performance issues with AMD Radeon R9 200 Series

    ridge

      Hello,

      recently I have been experiencing huge performance issues with my AMD Radeon graphics Card. The problem is that almost any game runs with extreme fps drops. For example LoL shows around 150/250 fps but it can drop to even 10 fps 4 times in a minute which is really annoying. Not only that but also games like fortnite, skyrim, name it, show acceptable fps but it is constantly droping to 10 or less. If i try to watch a movie on one screen and play a game on a second, i can't hope for even 10 fps, 7/8 tops. Moreover my screen sometimes turn black with sound still on, just to turn back to normal after few seconds. It only happens in games. The fun thing about it all started after i got a new cooler for my CPU. For a week or so after that everything was running perfect. Lol - 500 fps with stable 200 after few minutes in game, Skyrim, Fortnite, Overwatch, everything smooth and beautifull. Then suddenly poof and i have black screens every other half an hour and huge fps drops. Nothing really changed during that time - no new software, nothing. I tried everything i could think of - uninstalling drivers and reinstalling them, updating and downgrading them, downgrading windows version too, updating it back. Disconnecting 1 screen and working on one, connecting screens with another cable instead of DVI, under and overclocking the card with msiafter burner and amd radeon software. Nothing worked. Problem persits. Mentionable is the fact that gpu is working at 100% constanly while in game according to process manager.I would really appreciate any help and suggestions as what to do as i don't really want to buy new gpu since this one should still be quite good.

       

      Whole system specifiation:

       

      Host Name:                 DESKTOP-GT2S9LQ

      OS Name:                   Microsoft Windows 10 Education

      OS Version:                10.0.16299 N/A Build 16299

      OS Manufacturer:           Microsoft Corporation

      OS Configuration:          Standalone Workstation

      OS Build Type:             Multiprocessor Free

      Registered Owner:          N/A

      Registered Organization:   N/A

      Product ID:                00328-00084-88630-AA648

      Original Install Date:     30.01.2018, 23:37:48

      System Boot Time:          24.03.2018, 16:05:20

      System Manufacturer:       To Be Filled By O.E.M.

      System Model:              To Be Filled By O.E.M.

      System Type:               x64-based PC

      Processor(s):              1 Processor(s) Installed.

                                 [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~4000 Mhz

      BIOS Version:              American Megatrends Inc. P1.00, 23.04.2014

      Windows Directory:         C:\Windows

      System Directory:          C:\Windows\system32

      Boot Device:               \Device\HarddiskVolume1

      System Locale:             pl;Polski

      Input Locale:              pl;Polski

      Time Zone:                 (UTC+01:00) Sarajewo, Skopie, Warszawa, Zagrzeb

      Total Physical Memory:     16 332 MB

      Available Physical Memory: 11 135 MB

      Virtual Memory: Max Size:  18 764 MB

      Virtual Memory: Available: 10 867 MB

      Virtual Memory: In Use:    7 897 MB

      Page File Location(s):     C:\pagefile.sys

      Domain:                    WORKGROUP

      Logon Server:              \\DESKTOP-GT2S9LQ

      Hotfix(s):                 9 Hotfix(s) Installed.

                                 [01]: KB4054022

                                 [02]: KB4056887

                                 [03]: KB4057247

                                 [04]: KB4058702

                                 [05]: KB4074595

                                 [06]: KB4087256

                                 [07]: KB4088785

                                 [08]: KB4090914

                                 [09]: KB4088776

      Network Card(s):           2 NIC(s) Installed.

                                 [01]: Intel(R) Ethernet Connection (2) I218-V

                                       Connection Name: Ethernet

                                       DHCP Enabled:    Yes

                                       DHCP Server:     192.168.1.1

                                       IP address(es)

                                       [01]: 192.168.1.16

                                       [02]: fe80::f522:d22f:3c3b:f731

                                 [02]: Evolve Virtual Ethernet Adapter

                                       Connection Name: Ethernet 2

                                       Status:          Media disconnected

      Hyper-V Requirements:      VM Monitor Mode Extensions: Yes

                                 Virtualization Enabled In Firmware: Yes

                                 Second Level Address Translation: Yes

                                 Data Execution Prevention Available: Yes

       

      Radeon Software Version - 18.3.3

      Radeon Software Edition - Adrenalin

      Graphics Chipset - AMD Radeon R9 200 Series

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Core Clock - 977 MHz

      Windows Version - Windows 10 (64 bit)

      System Memory - 16 GB

      CPU Type - Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz

       

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon R9 200 Series

      Device ID - 67B1

      Vendor ID - 1002

      SubSystem ID - 3081

      SubSystem Vendor ID - 1462

      Revision ID - 00

      Bus Type - PCI Express 3.0

      Current Bus Settings - PCI Express 3.0 x16

      BIOS Version - 015.044.000.005

      BIOS Part Number - 113-C6790100-X02

      BIOS Date - 2014/02/18 00:22

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Memory Clock - 1250 MHz

      Core Clock - 977 MHz

      Total Memory Bandwidth - 320 GByte/s

      Memory Bit Rate - 5.00 Gbps

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000