AnsweredAssumed Answered

Huge performance issues with AMD Radeon R9 200 Series

Question asked by ridge on Mar 25, 2018
Latest reply on Mar 19, 2020 by delevinant


recently I have been experiencing huge performance issues with my AMD Radeon graphics Card. The problem is that almost any game runs with extreme fps drops. For example LoL shows around 150/250 fps but it can drop to even 10 fps 4 times in a minute which is really annoying. Not only that but also games like fortnite, skyrim, name it, show acceptable fps but it is constantly droping to 10 or less. If i try to watch a movie on one screen and play a game on a second, i can't hope for even 10 fps, 7/8 tops. Moreover my screen sometimes turn black with sound still on, just to turn back to normal after few seconds. It only happens in games. The fun thing about it all started after i got a new cooler for my CPU. For a week or so after that everything was running perfect. Lol - 500 fps with stable 200 after few minutes in game, Skyrim, Fortnite, Overwatch, everything smooth and beautifull. Then suddenly poof and i have black screens every other half an hour and huge fps drops. Nothing really changed during that time - no new software, nothing. I tried everything i could think of - uninstalling drivers and reinstalling them, updating and downgrading them, downgrading windows version too, updating it back. Disconnecting 1 screen and working on one, connecting screens with another cable instead of DVI, under and overclocking the card with msiafter burner and amd radeon software. Nothing worked. Problem persits. Mentionable is the fact that gpu is working at 100% constanly while in game according to process manager.I would really appreciate any help and suggestions as what to do as i don't really want to buy new gpu since this one should still be quite good.


Whole system specifiation:


Host Name:                 DESKTOP-GT2S9LQ

OS Name:                   Microsoft Windows 10 Education

OS Version:                10.0.16299 N/A Build 16299

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:          N/A

Registered Organization:   N/A

Product ID:                00328-00084-88630-AA648

Original Install Date:     30.01.2018, 23:37:48

System Boot Time:          24.03.2018, 16:05:20

System Manufacturer:       To Be Filled By O.E.M.

System Model:              To Be Filled By O.E.M.

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                           [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~4000 Mhz

BIOS Version:              American Megatrends Inc. P1.00, 23.04.2014

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume1

System Locale:             pl;Polski

Input Locale:              pl;Polski

Time Zone:                 (UTC+01:00) Sarajewo, Skopie, Warszawa, Zagrzeb

Total Physical Memory:     16 332 MB

Available Physical Memory: 11 135 MB

Virtual Memory: Max Size:  18 764 MB

Virtual Memory: Available: 10 867 MB

Virtual Memory: In Use:    7 897 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\DESKTOP-GT2S9LQ

Hotfix(s):                 9 Hotfix(s) Installed.

                           [01]: KB4054022

                           [02]: KB4056887

                           [03]: KB4057247

                           [04]: KB4058702

                           [05]: KB4074595

                           [06]: KB4087256

                           [07]: KB4088785

                           [08]: KB4090914

                           [09]: KB4088776

Network Card(s):           2 NIC(s) Installed.

                           [01]: Intel(R) Ethernet Connection (2) I218-V

                                 Connection Name: Ethernet

                                 DHCP Enabled:    Yes

                                 DHCP Server:

                                 IP address(es)


                                 [02]: fe80::f522:d22f:3c3b:f731

                           [02]: Evolve Virtual Ethernet Adapter

                                 Connection Name: Ethernet 2

                                 Status:          Media disconnected

Hyper-V Requirements:      VM Monitor Mode Extensions: Yes

                           Virtualization Enabled In Firmware: Yes

                           Second Level Address Translation: Yes

                           Data Execution Prevention Available: Yes


Radeon Software Version - 18.3.3

Radeon Software Edition - Adrenalin

Graphics Chipset - AMD Radeon R9 200 Series

Memory Size - 4096 MB

Memory Type - GDDR5

Core Clock - 977 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz


Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon R9 200 Series

Device ID - 67B1

Vendor ID - 1002

SubSystem ID - 3081

SubSystem Vendor ID - 1462

Revision ID - 00

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x16

BIOS Version -

BIOS Part Number - 113-C6790100-X02

BIOS Date - 2014/02/18 00:22

Memory Size - 4096 MB

Memory Type - GDDR5

Memory Clock - 1250 MHz

Core Clock - 977 MHz

Total Memory Bandwidth - 320 GByte/s

Memory Bit Rate - 5.00 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000