Doubt about process to request amd bootkit for my ryzen 3 2200g

Discussion created by agdmazara on Mar 20, 2018
Latest reply on Mar 21, 2018 by agdmazara

Hi all,  i'm new nere.

My question is: I contact amd for the bootkit because my motherboard's producer and amazon where i buy the mb can help me.

So i request the kit, and i've had 2 emails from no reply and one third where i send a photo of my ryzen, the discussion with amazon and mobo producer ecc.., i reply the email but i don' t know if it is arrived because i don' t receive any email. Is this normal?

Have a nice day