1 Reply Latest reply on Mar 20, 2018 8:39 AM by elstaci

    Can't install display driver

    dede1234

      Hi

      one day my laptop suddenly froze with blue screen ("your pc ran into problem") and restarted, then worked for maybe 10 minutes and froze again but this time it wont restart, just stopped reacting. I only can turn it off by pressing and holding power button. After that it wont boot at all and freeze at black screen (before windows login screen). I figured out it is display driver causing it, when i disable it in safe mode laptop with boot normaly on integrated intel HD 4600.

       

      I tried uninstalling with DDU in safe mode but when i am going to install it back, laptop freeze during installation and laptop wont boot until i disable it in safe mode.

      i tried different versions of display driver, and manual and automatic install too.

       

      i My specs:

      Toshiba P50-B-10V laptop

      intel i7-4710HQ

      AMD R9 m265x

      12GB ram

      Microsoft windows 10 64bit