This is gonna be a long post, and sorry for my English: I'm French and quite angry.
I have a MSI GX60 3CC. It contains a AMD Radeon R9 M290X GDDR5 2GB with two graphic cards:
- An AMD Radeon HD 8650G
- An AMD Radeon HD 8970M
If the computer runs with the 8650G, the LED on the switch on/off of the computer is white, meanwhile when it runs with de 8970M, it's orange.
I have a windows 10 pro version.
To use correctly my computer, I installed the good version of Control Catalyst Center(CCC), and I was able to switch between the two graphics cards (the famous commutable graphics) and everything worked perfectly.
One week ago, I was playing PUBG and I had some fps drops. This is why I looked at AMD website to look if where was some software update:
If I manually select my driver I can see:
- If I choose Radeon R9 2XX series (for my Radeon R9 M290X), AMD advise me to download its Adrenalin Edition graphics software
- If I choose Radeon HD 8900M series (for my Radeon HD 8970M), AMD advise me to download its Adrenalin Edition graphics software
- If I choose A-series APU w/Radeon HD 8000G series (for my Radeon HD 8650G), AMD advise me two choices: Catalyst Software Suite (version 15.7.1) or Crimson Edition 16.2.1 Beta
Because I'm not a computer engineer, I think "Okay, I want the graphics when I play my games, so I should take the Adrenalin Edition graphics software and install it" and this is what I do.
After install, the AMD Adrenalin version writes: "This version does not fit for your current graphics" or something like that but allows me to install some softwares, so like an idiot, I install the softwares.
And since this doomed moment, it's impossible to play any game. I haven't set a any recover and I don't remember what was the famous "good version" of Control Catalyst Center that allowed me to play. Impossible to go back.
I uninstalled every AMD software using Display Driver Uninstaller (DDU) in safe mode, and tried to install a lot of MSI and AMD drivers.
(I precise that every time, I use DDU to remove every AMD software and reinstall something)
MSI driver: ati_r9_131.52_0x7a41faed_w878100 an ATI VGA Driver recommended by MSI on the MSI GX60 3CC support page (link)
It contains a Catalyst Control Center application, install a lot of things. In the end, I have the white LED and I can lauch video games but the graphics are horrible, very low fps and crashes (this is because it's the AMD Radeon HD 8650G of course)
With AMD, downloaded on the AMD website:
Adrenalin Edition graphics software (full name of the driver: win10-64bit-radeon-software-adrenalin-edition-18.3.2-march12): the LED is orange but I can't lauch any game, when I try to double click on the Adrenalin icon on the task bar it says something like this "Impossible to detect your AMD GPU"
Catalyst Software Suite version 15.7.1 (full name of the driver: whql-win10-catalyst-15.7.1-oct30) : sometimes the install application "stopped working" or when installing I have blue screen with "VIDEO_SCHEDULAR_INTERNAL_ERROR"
so it doesn't work.
Crimson Edition 16.2.1 Beta (full name of the driver: non-whql-win10-64bit-radeon-software-crimson-relive-16.2.1-sep20): the LED is orange and I can't launch a game, it's like the Adrenalin Edition.
I tried some other AMD drivers: "non-whql-64bit-nieg-radeon-crimson-16.2.1-win10-win8.1-win7-feb2" doesn't work
I feel frustrated, exhausted and %#&£ed. I can't use a recover point to go back to a good version because I haven't got one. So I really need help to install the good drivers, I tried everything I can.... I spent the whole week to look at forums, install softwares, understand what is inside my computer...