Getting the support runaround for a boot kit request

Discussion created by dpica on Mar 14, 2018
Latest reply on Mar 15, 2018 by *sirius*

I bought an Asus TUF B350M motherboard and a 2400g CPU, obviously the bios needs an update to be compatible.  Right now it boots to a black screen.

I opened a ticket on Saturday for a boot kit request and I'm still getting the runaround from AMD support about going to Asus to get them to tell me that I'm up a creek without a paddle before AMD will do anything about it.


This is frustrating, I just want the PC to work. I bought it reading that AMD would be supporting their product but it's really starting to feel like that's not the case.