I was expecting this CPU, but I couldn't turn it on!Finally, I spent a lot of time to know the reason, because the old motherboard BIOS did not support the new AMD 2000, I am very upset now.
In order to address the issue, refer to the document here :
Unable to Boot New Desktop System Configured with AMD 2nd Generation Ryzen™ Desktop Processor, and AMD Socket AM4 Mother…
Please make sure you include ALL the information required :
"Once you have submitted your claim for a processor loan boot kit, AMD will require a picture of your Ryzen with Radeon Vega graphics processor, that clearly shows the model number and unique serial number as well as a copy of the purchase invoice to authorize the request. Additionally, a summary or copy of communication with the motherboard manufacturer is requested to indicate why support from the Original Design Manufacturer (ODM) is not suitable. "
SO SWEET .thank you so much!!
I wish Corsair company would have a Loan Kit like AMD has. I purchased a 4 RAM Memory Module Kit. One of the RAM module went bad. To replace it under Warranty I needed to send in all four Memory Modules to get a new kit. Unfortunately, this would have crippled my PC for at least two weeks until the new replacement came. In fact I mentioned about sending me at least one Ram modules as a loan to keep my computer working. They refused.
Hopefully, other companies will follow AMD's lead in providing a Loan kit to prevent a PC from being inoperative while a replacement part comes in.
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