AnsweredAssumed Answered

graphic card unresponsive after installing the latest driver

Question asked by conradarizona66 on Mar 11, 2018
Latest reply on Mar 12, 2018 by kingfish

report accident 3/11/2018 - 07:55 AM ( Mountain Time Zone )

approximately 07:50 AM I noticed a notification from my AMD Radeon software

about a new update available for my GPU

and I follow the procedure to install the Radeon Software Adrenalin Edition 18.2.1

then I went back to play a game "Tom Clancy The Division"

everything appears to work without any issues

then all sudden my game stop responding

and few seconds later the game crashed into a grey pixelated screen

something similar to the picture I posted here

1.png

 

I was force to hard reboot my computer

and roll back to a 11 months old video card driver

how the heck I can keep my gpu driver up to date ?

my video card is a MSI RX 570 Gaming X 4GB

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