3 Replies Latest reply on Mar 12, 2018 2:04 PM by kingfish

    graphic card unresponsive after installing the latest driver

    conradarizona66

      report accident 3/11/2018 - 07:55 AM ( Mountain Time Zone )

      approximately 07:50 AM I noticed a notification from my AMD Radeon software

      about a new update available for my GPU

      and I follow the procedure to install the Radeon Software Adrenalin Edition 18.2.1

      then I went back to play a game "Tom Clancy The Division"

      everything appears to work without any issues

      then all sudden my game stop responding

      and few seconds later the game crashed into a grey pixelated screen

      something similar to the picture I posted here

      1.png

       

      I was force to hard reboot my computer

      and roll back to a 11 months old video card driver

      how the heck I can keep my gpu driver up to date ?

      my video card is a MSI RX 570 Gaming X 4GB