AnsweredAssumed Answered

Display adapters are not working properly

Question asked by neverlucky on Mar 10, 2018
Latest reply on Mar 11, 2018 by neverlucky


I have this problem, my display drivers don't work as they are supposed to. Everything happened after my laptop crashed, I turned it back on again but resolution was changed to 800 x 600, so I was ganna change it to my recomended one which is 1366 x 768 but it was no longer recommended, it was gone. I tried reinstalling/updating all the drivers using programs like driver booster or driver pack solution but it did not work, so I just went to amd's website and tried to install video drivers from there first few times an error showed up saying that there was an error and not evrything could get installed, but eventually i did install them but now they are marked with a yellow triangle. One display adapter is amd radeon hd 6620g and the other one is amd radeon Hd 7600M both of them say that "Windows has stopped this device because it has reported problems. (Code 43)" . Uninstalling them and searching for new drivers available didn't help same with trying to update them. I also can't put my pc to sleep nor hibernate mode.. If u need more info, or you know what could be causing the problem or how to fix it, feel free to help me out Pc.PNGDisplay.PNG