22 Replies Latest reply on Mar 11, 2018 9:25 AM by elstaci

    Raven Ridge drivers

    moorvud19

      Hello,

      I know, that Raven Ridge in desktop is quite a new product, but software support for these two processors is quite strange.. With AMD products I am used to type amd.com in Google search, I find Driver tab, and I have two ways how to download drivers.. When I am lazy, I choose "Auto Detect", when I am not, I can find the right driver myself.. What was my surprise, when I bought Ryzen 3 2200g. None of these options was good.. Auto detect did not find any driver, and manually chosen coulnd not be installed. My solution was using google and finding special page for this ravenridge processors.

      My first question is, why the only driver for this APU (Vega8/11) is version 17.7 (when other gpus from AMD were updatet to 18.3.1).

      Second question is, why it is not possible to install gpu drivers for my dedicated GPU, which is RX560, when it is possible to install drivers for dedicated Nvidia gpus.

       

      p.s.: one thing I noticed.. my Raven Ridge+ polaris combo in MSI motherboard enabled both GPUs (not crossfire).. which was called Dual Graphics previously. I think it was not presented as a feature with Raven Ridge which is pity. I can just change gpu powering monitor by switching HDMI port from motherboard to Polaris and back..

       

       

      My specs:

      Ryzen 3 2200g

      2x8GB Corsair 3200MHz

      Sapphire RX560 2GB

      MSI B350 Tomahawk

      Windows 10 latest version

        • Re: Raven Ridge drivers
          spajdr

          Hello mate,

          i asked about this mr. ray_m and he wrote that in future our APU will be combined in Adrenalin driver, no exact ETA from which driver it will be.

            • Re: Raven Ridge drivers
              moorvud19

              well, I use dedicated RX560 with my APU so I don't really need the latest drivers for APU, but i would really like to have the latest drivers for my RX560, which I currently can't, because of "no drivers found" error

                • Re: Raven Ridge drivers
                  spajdr

                  If you don't need both GPUs active, did you tried to disable APU in BIOS then install driver for RX560?

                    • Re: Raven Ridge drivers
                      elstaci

                      I believe to install the Discrete GPU drivers you do need to disable in BIOS from using the iGPU. Changing it to use PEG (or PCIe) instead of iGPU when your computer boots up.

                       

                      Otherwise it seems like you are trying to install a Discrete GPU driver on a iGPU. Which will give you an error.

                        • Re: Raven Ridge drivers
                          moorvud19

                          I choosed PEG in bios, but that is the only option I can make.. There is no button/slider to disable iGPU, unfortunately :/

                            • Re: Raven Ridge drivers
                              elstaci

                              If you want to make your Discrete GPU card initialize first when booting up, you select PEG/PCI  instead of iGPU or PCI/PEG in BIOS. Every BIOS is different for each Motherboard. Need to look at the Motherboard's Manual to see how to configure BIOS and what it means.

                               

                              Downloaded your motherboard's Manual and found the settings to pick whether you want the iGPU or dGPU to boot first:
                              Picture0001.jpg         
                              IGD is selected will boot with your motherboard or APU onboard graphics
                              PEG is selected will boot with your PCIe GPU card first.
                              -------------------------
                              One thing I am not sure of is that in Laptops the drivers for the APU also installs the driver for the Discrete GPU card in the laptop. But since you have a Desktop Ryzen APU it seems like you need to install two drivers. One for the APU and one for the Discrete GPU card. Since a Desktop is not restricted to one type of Discrete GPU card like the laptops are, the Desktop APU drivers should only apply to the APU and not the discrete GPU card.
                              When your motherboard is using both the iGPU and dGPU together, it is called Dual Graphics. Only works if the APU and GPU are similar. It something like being in Crossfire. Maybe that is why you can't install the RX5xx driver since the APU driver is using the RX GPU card in Dual Graphics mode. I don't know if setting your BIOS to PEG will disable the Dual Graphics mode or not.
                                • Re: Raven Ridge drivers
                                  spajdr

                                  What if you try to disable via device manager RX Vega 11 graphics? while connected via RX560? :-)

                                  • Re: Raven Ridge drivers
                                    moorvud19

                                    no, Dual graphics means, that I can choose, which GPU is rendering image on my screen without restarting the system, but they do not work at the same time..

                                    there is no such setting in BIOS to disable iGPU, i can just choose, which I want to prioritize for boot

                                      • Re: Raven Ridge drivers
                                        elstaci

                                        this from AMD: Radeon™ Dual Graphics FAQ | AMD

                                         

                                        From the link above:

                                        What is AMD Radeon™ Dual Graphics?

                                        AMD Radeon™ Dual Graphics is an innovative technology exclusive to AMD platforms that allows AMD APUs and select AMD Radeon™ discrete GPUs to work together. When combined, the platform delivers stunning quality and performance capabilities that are better than either device alone.

                                        Does that explanation from AMD say it DOESN'T WORK TOGETHER!. Anyways, the link says Dual Graphics only work with A series APU. Unless they made the Ryzen APU to work with Dual Graphics. I don't know. I was just going by your original post about having Dual Graphics enabled.

                                        As for the Manual, I went to MSI Support in inputted your Motherboard (MSI B350 Tomahawk) and downloaded the Manual to check the BIOS settings for your board. That is the picture I took from the PDF file of the Manual. Let me download it again and attach the .PDF file to this post. You can check it out yourself and save it for future reference. Unless your Motherboard Make & Model is incorrect.

                                        .

                                      • Re: Raven Ridge drivers
                                        moorvud19

                                        funny thing this manual you found.. because in my bios there are only two settings.. PRIMARY VIDEO ADAPTER and  UMA FRAME BUFFER SIZE.. the one, which should disable iGPU is missing

                                          • Re: Raven Ridge drivers
                                            elstaci

                                            I attached the B350 Tomahawk MSI Motherboard Manual to the previous post. But it is invisible because it needs to be approved by one of the moderators. The post is invisible because of JIVE to protect the Forum from malicious website links or downloads.

                                             

                                            I also showed you that you are wrong about what Dual Graphics means in that same post.

                                  • Re: Raven Ridge drivers
                                    elstaci

                                    RX 5xx series GPU cards only have drivers for Windows 7 & 10.

                                     

                                    From AMD Support Driver Download Page:

                                    Radeon™ RX 500 Series

                                • Re: Raven Ridge drivers
                                  plumboby

                                  elstaci is right on what hes saying. Do a bios update on your motherboard I suspect it needs it if the duel graphics enabling & disabling section on first priority boot. As all motherboards between Craptel & AMD are the same. I supect you havnt done the bios update to properly utilize the new micro code built in. As if your using the RX 560 as a primary card it should automatically take over & load up the driver & should be realistically be able to diable the integrated graphics options.

                                  • Re: Raven Ridge drivers
                                    spajdr

                                    I'm afraid only solution is to as i said wait for Adrenalin driver that will combine APU + dedicated GPU to have all latest fixes and goodies included.