3 Replies Latest reply on Mar 16, 2018 1:07 PM by jirator

    RX 570 4GB graphic issues on PC start

    jirator

      Describe your system:

      • AMD RX 570 4GB Armor
      • Windows 10 64bit
      • Driver version installed 18.2.1 (but it used to happen on previous versions too)
      • Display Devices 21.5" LG 22MP58VQ
      • GIGABYTE B250M-D3H - Intel B250
      • Intel Pentium G4560
      • Seasonic SSR-430ST T3 430W
      • Kingston HyperX Fury Black 8GB (2x4GB) DDR4 2133
      • Desktop

       

      Describe your issue:

      There are two ways how is the issue happening:

      1) I turn on computer and there is screen as per attached image. I can wait for 20 minutes and nothing happens, just this screen.

      2) I turn on computer and the monitor does not react and acts like there is no cable connected to it. PC is working fine one day, I turn it off normally and then the other day this issue appears when I start it.

       

       

      My solution to both is to remove graphic card from the motherboard. Then I can start the computer using integrated graphic card and it works. After that I again plug in RX 570 and it is working... This solution is very uncomfortable and I would like to do something to prevent this. Multiple driver versions I have tried did not solve the problem.

       

       

      Any idea how to fix this please?