AnsweredAssumed Answered

RX 570 4GB graphic issues on PC start

Question asked by jirator on Mar 7, 2018
Latest reply on Dec 5, 2018 by marcusvnf

Describe your system:

  • AMD RX 570 4GB Armor
  • Windows 10 64bit
  • Driver version installed 18.2.1 (but it used to happen on previous versions too)
  • Display Devices 21.5" LG 22MP58VQ
  • GIGABYTE B250M-D3H - Intel B250
  • Intel Pentium G4560
  • Seasonic SSR-430ST T3 430W
  • Kingston HyperX Fury Black 8GB (2x4GB) DDR4 2133
  • Desktop


Describe your issue:

There are two ways how is the issue happening:

1) I turn on computer and there is screen as per attached image. I can wait for 20 minutes and nothing happens, just this screen.

2) I turn on computer and the monitor does not react and acts like there is no cable connected to it. PC is working fine one day, I turn it off normally and then the other day this issue appears when I start it.



My solution to both is to remove graphic card from the motherboard. Then I can start the computer using integrated graphic card and it works. After that I again plug in RX 570 and it is working... This solution is very uncomfortable and I would like to do something to prevent this. Multiple driver versions I have tried did not solve the problem.



Any idea how to fix this please?