2 Replies Latest reply on Mar 3, 2018 11:22 PM by izanee12

    bluescreen when installing graphic card driver

    izanee12
    izanee12 Mar 2, 2018 9:36 PM

      Hello my name is izan, i am using a laptop asus k45d AMD Quad Core A8-4500M AMD Radeon HD 7640G os windows 8, i have problem on installing graphic card during installation process always bluescreen i have uninstall driver many times still blue screen, i hope party AMD can help with my problems.

       

      Thank you in advance

        • Re: bluescreen when installing graphic card driver
          goodplay
          goodplay Mar 3, 2018 10:13 PM (in response to izanee12)

          The last/final drivers for your spec were vers.14.4 (April 2014).

          What drivers/how are you trying to install ?

          • Re: bluescreen when installing graphic card driver
            izanee12
            izanee12 Mar 3, 2018 11:22 PM (in response to izanee12)

            CD driver asus I finally lost my downloaded separately in the ASUS websites and downloading drive grphic card in AMD's site, first I install using amd auto-detect happens bluescreen I've tried using the os windows 7 and change windows 8 is still blue screen and out the message 0x0000016 - atikmpag and I look for a solution on google, but did not change but still bluescreen I've tried the driver graphics card version 14.4 and crimson way I installed already follow the procedure I choose express and custom and I feel sad usually normal new this time I experienced, I hope this forum can help me.

             

             

            Thank previously responded