AnsweredAssumed Answered

Ryzen 2400g 2nd standby fails

Question asked by tscheuer on Mar 2, 2018
Latest reply on Mar 4, 2018 by stree

Working with the system works and is stable. When using the latest drivers and energy plans the first standby works after time and also manually.

The 2nd standby fails -- > this is reproducable with every new start.


The graphic (monitor) is switched off but the system is not switched to standby completely. Mouse and keyboard is not usable (off) but board, cpu and leds are active.

Only a hard reset brings the system back ti life.


Motherboard: ASRock AB350 GAMING-ITX/AC

Power supply: Thermaltake Munich with 430 watts.

Memory: Gskill F4-2400C16D-16GFXR Arbeitsspeicher FlareX DDR4 16GB (2x 8GB)

CPU: AMD Ryzen 2400g

Operation system: Windows 10 64 latest drivers and patches

For the AMD components the latest Chipseet and graphics drivers are installed.

All Bios settings are at "auto" level latest version is flashed.


System is not usable with this issue in a normal working environment without energy saving possibility.