3 Replies Latest reply on Mar 2, 2018 10:15 AM by tobzere

    R9 390 freezing, crashing, black screen, red screen and static noise.


      Hello, my pc specs are as follows:


      r9 390 MSI

      intel i5-6500 3.2Ghz

      ASUS Z170I Pro Gaming

      corsiair vengenance DDr4 3000Mhz- 16gb

      EVGA 850 supernova GS



      So I have had issues in the past of occasional black screens or freezes- i used to run this card on a crosshair formula v, but i downsized, hence the i5 and Z170i. On the old AMD setup i never really had major issues, but ever since i built it into the intel system it has been very unstable, it used to black screen say once or twice a month- but these past few weeks it has been unusable, it black screens while watching youtube, amazon prime, twitch.. no error messages are recorded in the log, i have tried a new psu and no solution. same issue.


      So recently it has become such an issue that it happens 5 minutes into watching a twitch stream, and i cant even complete a game of dota without it black screening. Occasionally on games such as CSGO or overwatch i have gotten a red screen- but this is less common, and some other times the game just freezes. When it black screens it is joined with a buzzing noise, like static.

      It isnt an overheating issue as my temperatures are all around 30 degrees when running full load- watercooled gpu. And having seen so many previous 390s with the same issue i have tried all the suggested, such as turning down voltage etc, the best i got is to play 3 games of dota without a crash- the best i have had in the past year of this current setup.


      Any suggestions?


      Thank you .