AnsweredAssumed Answered

Radeon Settings unable to check for updates

Question asked by loiter21 on Feb 25, 2018
Latest reply on Sep 30, 2019 by jeremyp

I've been using AMD Radeon Settings the past few years without any problems.

I always got a notification about newer updates and I updated my drivers through the application.

I just discovered that it's been a relatively long time since the drivers were updated, I opened the software and when I tried to update I got the message "Unable to connect to the AMD server and check for updates".


I don't have any issues with manually updating the drivers, I know how to do it and I can do it, but I don't understand why I cannot do it automatically through the software.

I did a clean install of the newest drivers and again the software cannot check for updates.

I'm currently with 17.12.1 and I haven't changed anything in my PC.

Any ideas?



Radeon Software Version - 17.12.1

Radeon Software Edition - Adrenalin

Graphics Chipset - AMD Radeon R9 200 Series

Memory Size - 4096 MB

Memory Type - GDDR5

Core Clock - 1000 MHz

Windows Version - Windows 7 (Service Pack 1) (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz