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AMD ReLive Video Recording Audio Distortion

Question asked by jakibius on Feb 24, 2018
Latest reply on Mar 14, 2018 by astrix_au

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(Custom-built) Desktop computer Specs:

1. GPU: AMD RX 580 8GB GDDR5

2. CPU: AMD Ryzen 1700 3.0 GHZ

3. Motherboard: AsRock X370 Killer SLI

4. OS: Windows 10 Home X64

5. Monitor: Samsung SyncMaster T220HD

6. Audio: Corsair VOID Surround Headset (wired) with USB adapter

7. Monitor connector: HDMI

8. Case: Corsair 200R

9. Keyboard: Corsair Gaming K55 RGB (wired)

10. Mouse: Redragon M601-3 (wired)

11. RAM: 2 Corsair Vengeance 8GB DDR4 memory

I was recording three episodes of the TV show, Star Wars: The Clone Wars, in which the first episode I recorded had audio distortion in it while the rest didn't have the problem. Additionally, I had recorded Star Wars: Battlefront II and some of the recorded video had audio distortion. Audio drivers for my computer have been updated and OS updates applied. I didn't have this issue for the first months after I built my computer (October-December).

bluesadam Mar 10, 2018 11:49 AM

Correct Answer

The weird thing is, if separate microphone track is enabled, main audio track is indeed no longer corrupted, but the microphone track is. I am having this problem with the microphone audio track at the moment. Game audio is crystal clear but microphone has the same popping problem. So it is not really a solution but a workaround.

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locodicegr Feb 24, 2018 6:43 AM

DDU->18.2.3

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Szaby59 Feb 24, 2018 6:49 AM

Same issue here. Not related to playback device settings, the audio what relive records is just choppy even when I play it on my phone.

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dargo_3dc Feb 25, 2018 3:32 AM

I have the same problem with my rx vega64 liquid.

https://www.youtube.com/watch?v=sJQoookmYPQ

It does not happen with every relive recording. Every driver is affected.

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fragmaniac Mar 2, 2018 5:43 PM

I have this problem too, and it's very annoying that it's still there even though 18.2.3 clearly states ReLive audio distortion is supposedly a fixed issue. Ghost Recon Wildlands is my main game I play lately, and I can't use ReLive to record it because of the annoying sputtering sound.

Get it fixed AMD!!! It's easy to see why most prefer Nvidia.

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Szaby59 Mar 6, 2018 1:28 PM

Enabling "Separate Microphone Track" in Relive fixed the issue for me.

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bluesadam @ Szaby59 on Mar 10, 2018 11:49 AM

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astrix_au @ bluesadam on Mar 14, 2018 2:05 AM

At least this info should help fix the problem for the AMD engineers amdmatt. I had a feeling it was a mic issue. Thanks for hopefully narrowing the cause down guys.

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astrix_au Mar 7, 2018 12:12 AM

Are you running XPadder I found it was causing this for me as far as I know.

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jakibius @ astrix_au on Mar 9, 2018 10:47 PM

No I don't have that software installed on my computer. Thank you for your response.

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astrix_au Mar 14, 2018 2:02 AM

Turns out xpadder wasn't causing it for me since I stopped using it but it's still happening.

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11 Replies

locodicegr Feb 24, 2018 6:43 AM
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Correct Answer
DDU->18.2.3
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Szaby59 Feb 24, 2018 6:49 AM
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Same issue here. Not related to playback device settings, the audio what relive records is just choppy even when I play it on my phone.
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dargo_3dc Feb 25, 2018 3:32 AM
Mark Correct
Correct Answer
I have the same problem with my rx vega64 liquid.
https://www.youtube.com/watch?v=sJQoookmYPQ

It does not happen with every relive recording. Every driver is affected.
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Actions
fragmaniac Mar 2, 2018 5:43 PM
Mark Correct
Correct Answer
I have this problem too, and it's very annoying that it's still there even though 18.2.3 clearly states ReLive audio distortion is supposedly a fixed issue. Ghost Recon Wildlands is my main game I play lately, and I can't use ReLive to record it because of the annoying sputtering sound.

Get it fixed AMD!!! It's easy to see why most prefer Nvidia.
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kingfish Mar 2, 2018 5:44 PM
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AMD Issue Reporting Form
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Szaby59 Mar 6, 2018 1:28 PM
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Enabling "Separate Microphone Track" in Relive fixed the issue for me.
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- bluesadam @ Szaby59 on Mar 10, 2018 11:49 AM
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  Correct Answer
  The weird thing is, if separate microphone track is enabled, main audio track is indeed no longer corrupted, but the microphone track is. I am having this problem with the microphone audio track at the moment. Game audio is crystal clear but microphone has the same popping problem. So it is not really a solution but a workaround.
  Like • Show 0 Likes0
  Actions
  - astrix_au @ bluesadam on Mar 14, 2018 2:05 AM
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    At least this info should help fix the problem for the AMD engineers amdmatt. I had a feeling it was a mic issue. Thanks for hopefully narrowing the cause down guys.
    Like • Show 0 Likes0
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astrix_au Mar 7, 2018 12:12 AM
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Are you running XPadder I found it was causing this for me as far as I know.
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- jakibius @ astrix_au on Mar 9, 2018 10:47 PM
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  No I don't have that software installed on my computer. Thank you for your response.
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astrix_au Mar 14, 2018 2:02 AM
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Turns out xpadder wasn't causing it for me since I stopped using it but it's still happening.
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