0 Replies Latest reply on Feb 21, 2018 4:08 AM by psyx89umr

    Windows 10 installation does not detect a media driver (Raven Ridge mobile chipset)

    psyx89umr

      Hey there,

       

      I recently bought a HP Envy X360 ( Envy X360 15-bq101ng ) with the Raven Ridge APU and AMD chipset.

      But now I've some troubles to install Windows 10 (64x Fall Creator). Since the Linux driver are still unstable (under GPU load) I've to switch back to Windows. Unfortunately I do not have the recovery partitions anymore and HP does not send a Windows 10 Recovery Disk/Flash drive. The SSD is a Samsung SSD PM961 ( MZVLW512HMKP ). Linux recognize the device immediately...

       

      At the beginng of the Windows 10 installation the system ask me for a media driver (I can not see Samsungs SSD). I reset the defaul BIOS settings and successfully load all that drivers from a usb device:

      • AMD GPIO Controller
      • AMD High Definition Audio Device
      • AMD I2C Controller
      • AMD PSP 10.0
      • AMD Radeon Vega 8 Mobile Graphics
      • AMD SMBus
      • AMD-RAID Bottom Device
      • HP Mobile Data Protection Sensor
      • Realtek PCIE CardReader
      • Samsung NVMe Controller
      • Synaptics SMBus ClickPad

       

      But Windows still ask and require a "media driver" to proceed. I extracted and copied all availble drivers from the HP website but something is still missing.

       

      Any suggestions?