21 Replies Latest reply on Mar 21, 2018 2:56 AM by plumboby

    black screen and back to normal after using windows for a while

    regnetcc

      AMD Graphics Card

      GIGABYE RX460 2GB

          Desktop or Laptop System

      DESKTOP

          Operating System

      Windows 10 64bit 1709 Latest build

          Driver version installed

      18.2.1

          Display Devices

      HP 23ER full HD HDMI

          Motherboard + Bios Revision

      GIGABYTE AX370 Gaming K3 - latest bios F22b

          CPU/APU

      Ryzen 1700 3.0GHz

          Power Supply Unit  Make, Model & Wattage

      Antec 500W

          RAM

      16GB  DDR4 2400

       

       

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      I have moved to the new AMD system recently from Intel i7 920 (only keep graphic card), fresh install windows 10 with latest update of drivers and bios for all the hardware. and the system had black screen and back to normal after using the computer for a while, sometimes the system is completely frozen. I attached the event report from windows and AMD. I never experiences this issue when I was on the old system - same graphic card. I'm very frustrated now as this is my working computer.

       

      Thank you.