AnsweredAssumed Answered

Sapphire Radeon R9 390x Nitro black screen and no signal

Question asked by vandrunen on Feb 19, 2018
Latest reply on Feb 20, 2018 by vandrunen

Hello everybody.


I've the Sapphire Radeon R9 390x Nitro since almost 2 years. A couple of weeks ago I encountered the first freezes during games. I still could hear people talking via skype and also the ingame sound. I never got back, so I had to do a restart. I couldn't find a fix and it happened randomly. The last time it happened it was kind of final. Since the last freeze, my monitor doesn't get a signal from the card anymore. I tried several different monitors, but I can't get a signal to the monitor at all. Not via DVI or HDMI. I used different cables too.


I swapped with my old GPU and it worked fine. I also swapped it with a geforce gtx 1060ti from a friend and eveything worked fine.


Anyone know a fix for this and/or has/had the same problem?


My specs:

Intel Core i7 4x400 Ghz So.1151 WOF

GIgabyte GA-H17-D3HP Intel Dual Channel DDR4

16GB (2x8192mb) Crucial DDR4

530w Enermax Revolution XT Modular 80+ Gold


8192 MB Sapphire Radeon R9 390x Nitro incl. Backplate Active