AnsweredAssumed Answered

2200G refuses to run 1080P@60hz on a 4K monitor

Question asked by herrmansen on Feb 18, 2018
Latest reply on Feb 20, 2018 by fsadough

Having some trouble getting the Raven 2200G APU to run properly. Basically the issue is that the refresh rate seems stuck at 30hz (even though Windows is reporting 59hz in device manager), and attempting to force 60hz in Windows causes a resolution downscale back to 640x480. If I attempt to create a manual profile in the AMD settings app, I get an unsupported by monitor error.


This is over the onboard VEGA HDMI port on the motherboard to an AOC 4K monitor (We're trying to run 1080P, not 4K so bandwidth shouldn't be an issue)


Hardware is as follows

ASRock Fatal1ty AB350 Gaming-ITX/ac (Running the 4.40 BIOS, the only one to support Raven)
AMD Raven Ridge 2200G (No OC or anything - BIOS is running default values)

G.skill 3200Mhz TridentZ RAM (Also stock clocks, no 3200Mhz XMP OC Yet)

Windows 10 (Fresh install onto a clean drive, all drivers and service packs installed)

AOC U2868


Note: This is a testbench that normally runs a 1500X with and older nVidia card at 1080P@60Hz no problem.