Drivers & Software

[mikerodriguez1890]

Describe your system:

• AMD Graphics Card
  • AMD Sapphire R9 280X
• Desktop or Laptop System
  • Desktop
• Operating System
  • Windows 7 64-bit
• Driver version installed
  • Radeon Software Adrenalin Version 18.2.2
• Display Devices
  • Acer H236HL, DVI-D, 1920x1080 @60Hz
  • Acer H236HL, DVI-I, 1920x1080 @60Hz
• Motherboard + Bios Revision
  • ASRock Z77 Extreme4, 64Mb AMI UEFI Legal BIOS Ver 04.06.05
• CPU/APU
  • Intel Core i5-3570K @3.40GHz
• RAM
  • 32768MB

Describe your issue:

• Horizontal screen tearing during fast-moving scenes when playing videos from browser or local desktop video players (VLC, MPC-HC, etc.)
• VLC 2.2.8 Weatherwax; Google Chrome Version 63.0.3239.132 (Official Build) (64-bit) via Netflix; MPC-HC (64-bit) Version 1.7.13 (e37826845)
• Fullscreen and windowed
• Sample scene from Netflix: One Punch Man Season 1, Episode 3: The Obessive Scientist; 17:25-17:30

Troubleshooting steps taken:

• Reinstalling latest AMD drivers & rebooting system
• Installing RadeonPRO software and forcing VSync on VLC profile and alternatively on global
• Card is not compatible with Enhanced Sync / FreeSync

Possible next steps to take:

• Roll back driver version:
  • Previous
  • AMD R9 200 Screen tearing

Would like some advise regarding next steps to take, such as recommended version to roll back to, or any other steps I could take.