AnsweredAssumed Answered

RX 570 crashes specifically when playing Rainbow Six Siege

Question asked by mattclarkson on Feb 16, 2018
Latest reply on Nov 29, 2018 by benman2785

So after Christmas, I thought I would treat myself to a graphics card update (Msi radeon r9 380 --> Msi rx570) but ever since the new graphics card, I haven't been able to play Siege, as it repeatedly crashes. (This is the only game that is affected by these crashes; every other game runs perfectly)
At random intervals, my monitor will flick off and on again, and when it flicks back on, my PC still thinks that Siege is running however the tab is completely transparent, in that you can't see anything on it. You can still hear audio etc. so it must be something to do with the graphics card.
So far, I have: uninstalled and reinstalled drivers (multiple times), reinstalled Siege, reinstalled Uplay, and altered my settings in game, spoke to Ubisoft customer support, however they were not able to help me and nothing they suggested resolved the crashing, and they eventually referred me to the manufacturer. Does anyone know any ideas that may work?