1 Reply Latest reply on Feb 13, 2018 9:18 AM by tronic26

    THREAD_STUCK_IN_DEVICE_DRIVER Graphics Chipset AMD Radeon R7 M260DX

    tronic26

      Hi, I have a Lenovo Z50-75 laptop, it's an AMD FX 7500 with 16 GB of RAM, 1 TB of HDD and a Radeon R7260MDX graphics with 2 GB of video and Windows 10.


      For some time now, I have blue blues with the error THREAD_ STUCK_IN DEVICE_DRIVER, I would like to know what the error is and if there is a solution.


      This blue screen sold me and I watched videos, movies listening to music or playing games like the Age of Mythology.


      Attached Images and a text with errors caused

       

       

      AMD Graphics Card

        • Make and model: Graphics Chipst AMD Radeon R7 M260DX 2GB
      • Laptop System

      Lenovo Z50-75

      • S.O
        • Windows 10 Home Edition  64bit
      • Driver version installed
        • Radeon Software Crimson Edition 16.6
      • Display Devices
        • CMN N156HGE-EBB  15.6" LCD (FHD) 1920 x 1080
      • Motherboard + Bios Revision
        • LENOVO Lancer 5B3 (Socket FS1r2)  Versión del BIOS    A4CN43WW (V 2.12)
      • CPU/APU

          AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G

      • Power Supply Unit  Make, Model & Wattage
        • PABAS0241231 LENOVO SN:41167 ID:41167LENOVO PABAS0241231
      • RAM
        • Amount of memory installed; 16GB
        • Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria    DDR3-1600 (800 MHz) 8GB
        • Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria    DDR3-1600 (800 MHz) 8GB

       

      ==================================================

       

      Dump File         : 021118-45171-01.dmp

       

      Crash Time        : 11/02/2018 20:58:05

       

      Bug Check String  : THREAD_STUCK_IN_DEVICE_DRIVER

       

      Bug Check Code    : 0x100000ea

       

      Parameter 1       : ffff840c`6fd54700

       

      Parameter 2       : 00000000`00000000

       

      Parameter 3       : 00000000`00000000

       

      Parameter 4       : 00000000`00000000

       

      Caused By Driver  : dxgkrnl.sys

       

      Caused By Address : dxgkrnl.sys+26f13

       

      File Description  :

       

      Product Name      :

       

      Company           :

       

      File Version      :

       

      Processor         : x64

       

      Crash Address     : ntoskrnl.exe+175880

       

      Stack Address 1   :

       

      Stack Address 2   :

       

      Stack Address 3   :

       

      Computer Name     :

       

      Full Path         : C:\WINDOWS\Minidump\021118-45171-01.dmp

       

      Processors Count  : 4

       

      Major Version     : 15

       

      Minor Version     : 16299

       

      Dump File Size    : 687.708

       

      ==================================================

       

      ==================================================

       

      Dump File         : 020618-50859-01.dmp

       

      Crash Time        : 06/02/2018 16:44:08

       

      Bug Check String  : THREAD_STUCK_IN_DEVICE_DRIVER

       

      Bug Check Code    : 0x100000ea

       

      Parameter 1       : ffff9a83`06bb4380

       

      Parameter 2       : 00000000`00000000

       

      Parameter 3       : 00000000`00000000

       

      Parameter 4       : 00000000`00000000

       

      Caused By Driver  : dxgkrnl.sys

       

      Caused By Address : dxgkrnl.sys+26f13

       

      File Description  :

       

      Product Name      :

       

      Company           :

       

      File Version      :

       

      Processor         : x64

       

      Crash Address     : ntoskrnl.exe+175880

       

      Stack Address 1   :

       

      Stack Address 2   :

       

      Stack Address 3   :

       

      Computer Name     :

       

      Full Path         : C:\WINDOWS\Minidump\020618-50859-01.dmp

       

      Processors Count  : 4

       

      Major Version     : 15

       

      Minor Version     : 16299

       

      Dump File Size    : 1.249.444

       

      ====================================================================================================

       

      Dump File         : 011318-77312-01.dmp

       

      Crash Time        : 13/01/2018 17:13:14

       

      Bug Check String  : THREAD_STUCK_IN_DEVICE_DRIVER

       

      Bug Check Code    : 0x100000ea

       

      Parameter 1       : ffffbe82`9c547080

       

      Parameter 2       : 00000000`00000000

       

      Parameter 3       : 00000000`00000000

       

      Parameter 4       : 00000000`00000000

       

      Caused By DrivFabricante de tarjeta gráfica - Powered by AMD Chipset gráfico - AMD Radeon R7 M260DX ID del dispositivo - 6665 ID del proveedor - 1002 ID de subsistema - 1309 ID del proveedor de subsistema - 17AA ID de revisión - 00 Tipo de bus - PCI Express 2.0 Configuración actual de bus - PCI Express 2.0 x8 Versión del BIOS - 015.040.000.003 Número de parte de BIOS - BR45043.001 Fecha de BIOS - 2013/10/18 05:10 Tamaño de memoria - 2048 MB Tipo de memoria - DDR3 Reloj de memoria - 900 MHz Reloj central - 855 MHz Ancho de banda total de memoria - 14 GByte/s Ruta de archivo de controlador 2D - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000 er  : dxgkrnl.sys

       

      Caused By Address : dxgkrnl.sys+26d33

       

      File Description  :

       

      Product Name      :

       

      Company           :

       

      File Version      :

       

      Processor         : x64

       

      Crash Address     : ntoskrnl.exe+1756e0

       

      Stack Address 1   :

       

      Stack Address 2   :

       

      Stack Address 3   :

       

      Computer Name     :

       

      Full Path         : C:\WINDOWS\Minidump\011318-77312-01.dmp

       

      Processors Count  : 4

       

      Major Version     : 15

       

      Minor Version     : 16299

       

      Dump File Size    : 1.139.668

       

      ==================================================

       

      Mensaje editado por: Victor Hernandez AMD Graphics Card         Make and model: Graphics Chipst AMD Radeon R7 M260DX 2GB   

      Laptop System Lenovo Z50-75   

      S.O         Windows 10 Home Edition  64bit   

      Driver version installed         Radeon Software Crimson Edition 16.6   

      Display Devices         CMN N156HGE-EBB  15.6" LCD (FHD) 1920 x 1080   

      Motherboard + Bios Revision         LENOVO Lancer 5B3 (Socket FS1r2)  Versión del BIOS    A4CN43WW (V 2.12)   

      CPU/APU     AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G   

      Power Supply Unit  Make, Model & Wattage         PABAS0241231 LENOVO SN:41167 ID:41167LENOVO PABAS0241231 

        RAM         Amount of memory installed; 16GB       

      Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria    DDR3-1600 (800 MHz) 8GB       

      Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria    DDR3-1600 (800 MHz) 8GB