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The smbus driver appears to be missing ie."No drivers for this device are installed"

Question asked by gbbeauty on Feb 12, 2018
Latest reply on Feb 13, 2018 by kingfish

But when I look for the Properties, it says that the 2015 update is there. I am checking everything as I am having trouble with Seagate back up drive and Windows 10 upgrade.

I have had to do a complete reinstall of Win7 using an ISO image and not from the "Onboard Recovery" software, due to a failed Win10 upgrade before.