0 Replies Latest reply on Feb 11, 2018 1:52 AM by poppo

    "Display driver amdkmdap stopped responding and successfully recovered"


      Describe your system:

      • AMD Graphics Card
        • AMD Radeon HD 7600M Series
      • Desktop or Laptop System
        • HP Pavilion G6-2324sl
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • Radeon Crimson Edition 16.2.1 Beta
      • CPU/APU
        • Intel Core i3 - 3120M, 2.50GHz
      • RAM
        • 4GB

      Describe your issue:

      First of all I apologize for my bad english and I thank you in advance for your time.

      Three days ago I started to have problems with PC stability, after months since the last format taht was completely stable: bluescreen in succession, impossible to boot. After three format, a clean installation, test the disk and ram now I can boot and I find out that the responsible of this instability is the display driver "amdkmdap".

      I have tried both the drivers recommended by AMD (https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064) and to uninstall them to force Windows Update to download drivers, but the problem persists (I solved it temporarily by disabling the video card). I do not know what to do anymore, please help me!