AnsweredAssumed Answered

"Display driver amdkmdap stopped responding and successfully recovered"

Question asked by poppo on Feb 10, 2018

Describe your system:

  • AMD Graphics Card
    • AMD Radeon HD 7600M Series
  • Desktop or Laptop System
    • HP Pavilion G6-2324sl
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Radeon Crimson Edition 16.2.1 Beta
  • CPU/APU
    • Intel Core i3 - 3120M, 2.50GHz
  • RAM
    • 4GB

Describe your issue:

First of all I apologize for my bad english and I thank you in advance for your time.

Three days ago I started to have problems with PC stability, after months since the last format taht was completely stable: bluescreen in succession, impossible to boot. After three format, a clean installation, test the disk and ram now I can boot and I find out that the responsible of this instability is the display driver "amdkmdap".

I have tried both the drivers recommended by AMD (https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064) and to uninstall them to force Windows Update to download drivers, but the problem persists (I solved it temporarily by disabling the video card). I do not know what to do anymore, please help me!

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