3 Replies Latest reply on May 15, 2018 11:42 PM by av3r4g3

    My intel graphics is being used over my Radeon RX 580

    slyr101

      I recently bought the CYBERPOWERPC Gamer Xtreme GXIVR8020A4 Desktop Gaming PC and I have a problem where games recognize my inegrated intel graphics over my dedicated Radeon RX 580.

      I have set my windows power settings to 10

      After uninstalling both drivers then using DDU and then reinstalling my drivers problems persist

      My Amd radeon settings do not have any form of switchable graphics settings and there is no display connected to my amd

      I have tried disabling my intel graphics through device manager but that makes microsoft basic render be detected instead of my radeon

      Interestingly Rainbow 6 siege can use my graphics card because I forced it to in it's own steam files so I know my radeon works somehow however since other games don't let me mess around with their own files I can't do the same for them. For instance total warhammer 2 only detects my intel 630HD graphics, all other games like dota 2, starbound and rimworld also have this problem (literally every other game besides rainbow 6 siege).

      I have tried changing my bios however when i set my graphics from cpu graphics to pcie or auto it just resets when I restart my pc however all other options in bios don't reset only the graphics settings.

      This problem occurred before the most recent windows update so I don't believe it could be caused by that.

      Desktop

      Radeon Software Version - 18.2.1

      Radeon Software Edition - Adrenalin

      Windows Version - Windows 10 (64 bit)

      System Memory - 8 GB

      CPU Type - Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz

      Radeon Settings Version - 2018.0131.1849.33856

      Driver Packaging Version - 17.50.17.03-180131a-323831C-RadeonSoftwareAdrenalin

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1634

      Direct3D® Version - 9.14.10.01316

      OpenGL® Version - 6.14.10.13506

      OpenCL™ Version - 23.20.15017.3010

      AMD Mantle Version - 9.1.10.0237

      AMD Mantle API Version - 102400

      AMD Audio Driver Version - 10.0.1.6

      Vulkan™ Driver Version - 2.0.1

      Vulkan™ API Version - 1.0.65

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - Radeon RX 580 Series

      Device ID - 67DF

      Vendor ID - 1002

      SubSystem ID - C580

      SubSystem Vendor ID - 1682

      Revision ID - E7

      Bus Type - PCI Express 3.0

      Current Bus Settings - PCI Express 3.0 x16

      BIOS Version - 015.050.002.001

      BIOS Part Number - 113-58045HED1-W91

      BIOS Date - 2017/04/10 23:39

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Memory Clock - 1750 MHz

      Core Clock - 1366 MHz

      Total Memory Bandwidth - 224 GByte/s

      Memory Bit Rate - 7.00 Gbps

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001