0 Replies Latest reply on Feb 5, 2018 4:30 AM by dimebagdj

    Blue screen from optional driver


      Just wanted to make a comment on the new Optional* driver update 18.xx.xx.xx.x.xx.......    


      After installing this update the computer ran a little strange my GPU would come on and off continuously during game-play and cause extreme frame-rate drops for short periods of time. This was not a complete problem and I just rolled with it; however, after turning off my second monitor during game-play everything froze and I was forced to shutdown my Laptop. Upon booting up I received the "blue screen of death" and had to use a system restore point to get my machine up and running again.

      OS: Microsoft Windows 10 Home
      System Model:  Alienware 17
      System Type:  x64-based PC
      CPU:Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)
      RAM:16.0 GB
      GPU:AMD Radeon(TM) HD8970M


      I am not sure why this driver did not work well with my system but I rolled back to 17.12.xx.xx.x.xx.x........ and everything works fine again. Hopefully this helps to either improve the driver further or save someone the hassle of getting a BSoD as I did.