amduser2005

Laptop APU'S Graphic Drivers Bugs

Discussion created by amduser2005 on Feb 3, 2018
Latest reply on Feb 4, 2018 by elstaci

Dear AMD

 

I go to your website amd.com to download your graphics drivers for my Laptop's APU for windows 10 and windows 7 64 - bit

 

Radeon Software Adrenalin Edition 17.12.2

and

Radeon Software Adrenalin Edition 18.21.0

 

Bug:

both of these drivers slow down on my Laptop very badly to the point that my laptop is unresponsive

my mouse on the login screen moves but every 5 seconds the mouse movement is stopped and then

released over and over again

 

My laptop on your website is :

 

****************************************************************

A6-5200M with Radeon™ HD 8400  windows 10 64-bit and window 7 64-bit

****************************************************************

 

and yes I've tested your video card drivers on both Operating systems

 

the only Driver from you that actually works is:

 

Amd Chipset Driver 17.40

 

P.S

 

My Laptop is from HP here is the link to it in blue

 

http://qrq.itcs.hp.com/m/P1A95UANA/cqr.do?cc=us&ll=en&jumpid=QR_PPS_P1A95UANA_NA

 

HP Notebook - 15-af131dx (ENERGY STAR)

 

Please do respond

 

Thanks

 

Shay

Outcomes