1 Reply Latest reply on Feb 4, 2018 6:22 AM by elstaci

    Laptop APU'S Graphic Drivers Bugs

    amduser2005

      Dear AMD

       

      I go to your website amd.com to download your graphics drivers for my Laptop's APU for windows 10 and windows 7 64 - bit

       

      Radeon Software Adrenalin Edition 17.12.2

      and

      Radeon Software Adrenalin Edition 18.21.0

       

      Bug:

      both of these drivers slow down on my Laptop very badly to the point that my laptop is unresponsive

      my mouse on the login screen moves but every 5 seconds the mouse movement is stopped and then

      released over and over again

       

      My laptop on your website is :

       

      ****************************************************************

      A6-5200M with Radeon™ HD 8400  windows 10 64-bit and window 7 64-bit

      ****************************************************************

       

      and yes I've tested your video card drivers on both Operating systems

       

      the only Driver from you that actually works is:

       

      Amd Chipset Driver 17.40

       

      P.S

       

      My Laptop is from HP here is the link to it in blue

       

      http://qrq.itcs.hp.com/m/P1A95UANA/cqr.do?cc=us&ll=en&jumpid=QR_PPS_P1A95UANA_NA

       

      HP Notebook - 15-af131dx (ENERGY STAR)

       

      Please do respond

       

      Thanks

       

      Shay