I will also mention that I have an asus rog crosshair Vi hero MB, i have the ryzen 7 1800x
once again.. i installed the drivers from dec 17 or 23rd or something like that.. which took the drivers to 17.40
i then checked and there was drivers on JAN 15th.. some said this was the specter patch or whatever.. not sure honestly.
but I cant install it.. im sure I could use the driver tool to uninstall all drivers and install again.. but do i need too? cause the drivers I installed in Dec 2017 are the same number that was on Jan 15th 2018. Driver 17.40
1 of 2 people found this helpful
Please provide the essential INFORMATION REQUIRED WHEN POSTING A QUESTION and a screenshot of the error you experience.
my system specs are
Asus rog crosshair vi hero bios version 1701
windows 10 pro 64bit
current installed chipset 17.40
monitor is samsung UE590 4k running at 4K
gpu is evga 1080 ti ftw3
I think i have added all the information.. but at the time of fist posting this I could not install the 17.40 drivers that were posted newer than the ones I already had of the same version number
but today there is a new version chipset 18.10
when I download it, and go to the folder it creates and run the setup, it says another instance is running.. i can go to task manager and see that "AMD SOFTWARE" '
is runnnig, if I close it, and then run setup again.. it does the same thing.. says ANOTHER INSTANCE IS RUNNING
should I remove the drivers totally? then install the new drivers? if so.. how would i do that? is there a tool from amd to do this?
okay, somehow I got the install to come up.. right after posting this i tried it again.. doing nothing different.. closing it from task manager and it installed.. i restarted.. and i thought.. ill run the setup again.. cause it shows what the current version is.. and the newest, or if your up to date.. it still shows that i have 17.40 installed... so i just now installed the 18.10 again.. same thing.. still says that I have 17.40??
whats up with that?
That might be the last version that works with your ATI 800 graphics on Windows XP.
2 of 2 people found this helpful
what are you talking about? I dont have windows xp, i have windows 10, and I have gtx 1080 ti ftw3
but I did figure it out.. what I did was I noticed that it installed everything in C:/program files/amd so I went there and found a cleanup utility, something I tried to download from their website but it was only wanting to remove radeon graphics which I dont have.. i ran the utility, it removed all amd drivers.. i restarted, ran the 18.10 chipset driver installer again, and this time it installed.. i sort of figured it would work if I could uninstall any drivers I had, but couldnt figure out how to do it
so if anyone else is having this issue, just do what I did.. all is well now.. when i run the installer again it now shows that my current version is 18.10
Finally got the info out of you....
I had the same problem with 18.10 driver and solved the problem with your instructions.
Like GPU drivers, looks like chipset drivers are also need clean installation process.