1 Reply Latest reply on Jan 22, 2018 1:52 PM by seahawkshunt

    Problem with r9 390

    icefish

      Hey all, a couple of days ago I started noticing some strange problems with my graphics. I would see screen flickering and black spots appear (mostly in games and clients like steam/battlenet) I installed 18.1.1 (latest driver), didn't do much to help. Tried using different port/wire but I still get the same problems. I attached screenshots from 2 games, graphics work fine when nothing is running. Looking for any suggestions, thank you.

        • Re: Problem with r9 390
          seahawkshunt

          Check all connections to and from graphics card.

          -PCI slot(make sure card droop is not creating a poor connection, this is unlikely but the 390 is huge)

          -power (make sure both are secure and making good connection)

          -HDMI/DVI cords (changes cables if possible could be faulty cable)

           

          Could be software related but what you describe is typical of a dying/overheating graphics card. You can make sure you are not having a driver conflict somewhere by using a driver uninstaller of your choice and reinstall drivers. I use the AMD one, read the warnings.

          http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx 

          If the problem persists you can try.

          -Is your card overclocked factory or manual? If so, try to see if you have the same issues at stock clocks Core/Mem ~1000/1500. 

          -You can also try under-clocking the card. Core/Mem ~950/1250 or lower on the core clock. I use MSI afterburner (I own R9390x)

          -Are the fans working properly and is the card clean and getting enough air? Have you been monitored your temps at idle and gaming? Thermal paste might be needed to be reapplied (fairly advanced disassembly/reassembly) Overheating can cause these issues.

          - Check out the R9 390/390x owners club and search for people that have/had the same issues or ask there. http://www.overclock.net/t/1561704/official-amd-r9-390-390x-owners-club  A lot of savvy R9 390 owners there.

           

          If under-clocking works you should also use v-sync or the Chill function in the AMD Radeon settings a FPS limit close to monitors refresh rate. This will keep the card cooler in general.