0 Replies Latest reply on Jan 16, 2018 4:56 PM by mrnecr0

    Radeon Software Not Reporting Correct Refresh Rate

    mrnecr0

      Describe your system:

      • RAMD Graphics Card
        • Radeon Pro Duo 32GB Polaris
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 10 Pro 64bit
      • Driver version installed
        • Radeon Pro and AMD FirePro Software Version 17.Q4.1
      • Display Devices
        • Acer XG270HU, DP 1.2 to DP 1.2, 1440x2560p 144Hz 1ms Freesync
        • Acer XG270HU, DP 1.2 to DP 1.2, 1440x2560p 144Hz 1ms Freesync
      • Motherboard + Bios Revision
        • EVGA Z97 Classified BIOS Version/Date American Megatrends Inc. 4.6.5, 10/9/2014
        • SMBIOS Ver 2.8
      • CPU/APU
        • Intel i5 4690K
      • Power Supply Unit  Make, Model & Wattage
        • EVGA SuperNova Gold 850W G2
      • RAM
        • 32GB 1866Hz

      Describe your issue:

      • AMD Software will not report correct refresh rate on new Radeon Pro Duo Graphics card. I can use device manager to see that my monitors are 144Hz capable, but AMD Software says it is 60Hz. I have two older R9 290s which permit 144Hz when the monitors are connected to them, but not the Pro Duo.