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Radeon R7 series 200, HP ZR30w monitor, dual link DVI cable but locked at 1280x800 resolution rather than 2560x1600

Question asked by bamdprib on Jan 13, 2018
Latest reply on Jan 16, 2018 by black_zion

With this 30" monitor I should be able to get 2560x1600 using a dual-link DVI cable, but Windows is not giving me any resolution option higher than 1280x800. Ideas?

 

Monitor:

HP ZR30w

Cable:

Dual-Link DVI

OS:

Windows Version 10.0.16299 Build 16299

Card:

Radeon Software Version - 17.12.2

Radeon Software Edition - Adrenalin

Graphics Chipset - AMD Radeon R7 200 Series

Memory Size - 1024 MB

Memory Type - GDDR5

Core Clock - 1050 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz

 

Software:

Radeon Settings Version - 2017.1217.1452.26725

Driver Packaging Version - 17.50.07.01-171217a-322096E-RadeonSoftwareAdrenalin

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01316

OpenGL® Version - 6.14.10.13506

OpenCL™ Version - 23.20.15007.1005

AMD Mantle Version - 9.1.10.0237

AMD Mantle API Version - 102400

AMD Audio Driver Version - 10.0.1.6

Vulkan™ Driver Version - 2.0.1

Vulkan™ API Version - 1.0.65

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