6 Replies Latest reply on Jan 26, 2018 8:51 PM by tsunkez

    PC freezing after updating CPU to FX-6300

    tsunkez

      Hello, Good morning/afternoon/night

      I need some help:

      Recently I've made a update on my PC and it's been causing some trouble since then I was using a CPU Athlon x2 270 and updated it to a FX-6300 and my PC started restarting without any message/screen, it was like I was pressing the reset button, and the Event Viewer was telling that it was a problem with the Northbridge and the usual Event 41 - Kernel - Power I was checking the temperature and it seems all alright, I tried all sorts of tutorials about energy consumption and silent mode but nothing worked, then I decided getting a new motherboard because I was needing it anyway, but now it doesn't restart anymore, it just freezes the screen forever.

      My currently setup is:

      Windows 10 pro / FX-6300 / 970a-ds3p fx / 2 DDR3 HyperX fury 4GB (each) 1866mhz / AMD Radeon R7 360 2GB / Power supply Cougar SL 500 500w

      Hope someone can help me

      Thank you!

        • Re: PC freezing after updating CPU to FX-6300
          amdmatt

          Could be an issue with the Power Supply based off your description.

           

          Have you tried updating the Motherboard bios, and testing the CPU and memory individually for stability?

            • Re: PC freezing after updating CPU to FX-6300
              tsunkez

              Hello Matt,

              Thank you for your answer

               

              So, my motherboard is already in its last Bios version, which is the one that came with the product.

              I haven't installed the motherboard from the CD-ROM, is that important?

              And how could I test the CPU and Memory individually?

              I've used a driver test boot but nothing wrong so far

                • Re: PC freezing after updating CPU to FX-6300
                  amdmatt

                  You could run some stress tests on the CPU, something like Aida64, Prime95, etc. You could test the memory, one stick at a time with Memtest.

                   

                  I recommend checking the Motherboard manufacturer website for the latest drivers for your components.

                    • Re: PC freezing after updating CPU to FX-6300
                      tsunkez

                      Hey again, Matt.

                       

                      So, in this meantime I've used the BurnInTest and the Memtest to see if I could trigger the freezing in my computer, but nothing happened at all, besides the normal slowdown for using my CPU, Memory and Disk at its 100% when doing the tests.

                      Should I consider that the problem may not be with those? Or even though after forcing everything at its max usage, still there's a chance of the CPU or memory be the problem?

                • Re: PC freezing after updating CPU to FX-6300
                  tsunkez

                  Hey there

                  Yes, I am running the latest Motherbord Bios, and the power saving it's indeed disabled in the bios.

                   

                  Today I've tried to test a new power supply that I had and the same problem happened, and when I tried to change the power cable (just to make sure) the PC turned off after some time, without any message whatsoever.

                  I really don't know what it can be.