Drivers & Software

[bradkenda11]

I cant open Radeon setting because "please try after connecting amd graphics" i have cleaned the drivers and reinstalled them about 3 times and to no avail when i go into device manager my graphics card is labelled with an explanation mark, when i click on there is a code 43. I got it to work once but only the intergrated graphics was on not my dedicated graphics,

Specs;

LAPTOP K550IU

Drivers installed (Latest ones) (Tried auto detect) and going to the rx series

AMD FX-9830P RADEON R7 12 COMPUTE CORE 4C+8G

AMD RADEON (TM) RX 460 Graphics

PLZ HELP

[Matt_AMD]

Please try a > Laptop graphics update...How to and install Crimson 17.12.1.

[Matt_AMD]

As there has been no update on this thread, I am locking the discussion.

If you are still experiencing the same issue, please start a new discussion and provide the essential information required by clicking this link > https://community.amd.com/thread/196209