AnsweredAssumed Answered


Question asked by jontiz39 on Jan 6, 2018

Hello guys, I have tried to research and amend this issue on my own with no luck.


I therefore ask for your time and help.


I have several times installed drivers version 17.12.2 and it does install but when I check it at device manager it says ' Windows has stopped this device because it has reported problems. (Code 43)' . I read that i should do a clean installation after deleting every AMD file as well as run DDU uninstaller in safe mode. I have done this several times and tried different kind of drivers but still end up with the same result. I have also updates the to the latest version of my BIOS.and downloaded several programs to correct my reg files as well as checked if any DLLs are missing. I have also checked for trojans and malwares. This is a 1 week old computer so I cant restore any old versions of drivers


I cannot find the issue of what the problem is. Without any drivers my computer is very slow. I will attach a document from DXDIAG and you can read the information there, sorry for my english


Please advise me anyone.


Best regards




System Information



             Machine name: DESKTOP-P6LQJGM

               Machine Id: {29794E0F-80C5-4CA1-811D-3573DFED7CC0}

         Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.171231-1800)

                 Language: Swedish (Regional Setting: Swedish)

      System Manufacturer: ASUSTeK COMPUTER INC.

             System Model: X550IU

                     BIOS: X550IU.300

                Processor: AMD FX-9830P RADEON R7, 12 COMPUTE CORES 4C+8G  (4 CPUs), ~3.0GHz

                   Memory: 8192MB RAM

      Available OS Memory: 7120MB RAM

                Page File: 3065MB used, 5847MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

       System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

                 Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported