AnsweredAssumed Answered

Black screen then Loss of Video Signal

Question asked by shspvr on Jan 5, 2018
Latest reply on Jan 8, 2018 by shspvr

I don't know what going here but here late lee I think right after install AMD Adrenalin Edition 17.12.2 all the sudden out blue I end up with black flash then a blank screen with monitor never recovered from it and force hold reset button to reboot the system.

In the event viewer I see "Display driver amdkmdap stopped responding and has successfully recovered."


My spec

Windows 10 Pro 64x (1709 builder 16299.192)

Intel i5 3570k @ 3.4 GHz (3.8GHz turbo)

Corsair Hydro Series H60 Water Cooler

ASRock Z77 Extreme 4

G.SKILL Ripjaws X Series 8GB (2 x 4GB) DDR3 1866 (PC3 14900) Model F3-14900CL9D-8GBXL

Sapphire RX Vega 56 (100420L)

Corsair Enthusiast Series TX750 V2

LG SATA Blu-Ray/DVD Disc Rewriter WH14NS40

Antec P100

Cougar Turbine "3" CF-T12S4 120mm and "2" CFT14S4 140mm fans

Samssung 850 EVO 265GB (Windows 10)

Seagate Barracuda ST3320311SC 320GB HDD 5900RPM 1x (Ubuntu 16)

Seagate Barracuda ST4000DM005 4TB HDD 5900RPM 2x (Steam Game Library)

Seagate Barracuda ST2000DM001 2TB HDD 7200RPM 1x (Backup)

Creative Labs Sound Blaster Z 5.1

HP Omen 32"

Corsair Void Stereo

Hauppauge WinTV-dualHD

Logitech G15 Gaming Keyboard

Logitech M100 Optical Mouse

CyberPower Battery backup