0 Replies Latest reply on Jan 4, 2018 7:49 AM by halikhan

    Sapphire Rx 560 : unable to install OpenCL 2.0


      hi everyone,


      i installed Rx 560 4GD5 with my Dell optiplex 390 using riser card, drivers were installed successfully but when i tried to use GPU tester (furmark) it says that install graphics card with openCl 2.0

      even when i tried to do some altcoin mining, none of the miners recognized my gpu. whereas windows device manager states that rx560 is installed properly.


      my system specs are:


      Dell optiplex 390

      2 gb ram

      dual core processor

      H61 express lintel chip

      800w power supply (purchased for this gpu specially)


      solutions i tried:

      Drivers: 17.10.1, 17.12.1, 17.7.12(provided with gpu) - unsuccessful

      CMOS reset by jumper - unsuccessful

      Display Driver uninstall (DDU) third party utility tried -  unsuccessful

      windows installation - unsuccessful


      all methods were unfruitful, any help will be highly appreciated from you guys.