18 Replies Latest reply on Jan 27, 2018 10:17 AM by pokester

    RX580 crossfire crash and reboot during gaming

    maximus_jw

      I had recently purchased 2 MSI RX580 Gaming X 8G cards. I tested the crossfire function with Furmark, 3D mark, and heaven 4.0 for hours without any issue. Also, individual cards seem work OK except some artifacts can be observed when I install and uninstall the drivers (not always). I use Tomb Raider (2013) and Nier: Automata to test the Crossfire Function, and I got randomly reboot during gaming. I keep everything in stock but the restarting persists.

       

      I first suspects one of the card is defect, but I haven't seen any reboot issue when using individual card. Also, both cards works great in ETH mining without any errors. So, could it be that the PCIE 2.0 x 4 is causing the issue in Crossfire mode? Why everything works fine in those benchmark and test programs? Thank you!

       

      System

      • AMD Graphics Card
        • RX580 8G x 2

            Operating System

        • E.g. Windows 10 64bit
      • Driver version installed
        • Tried multiple versions, including the newest.
      • Display Devices
        • DVI-D to monitor
        • HDMI to 4K TV
      • Motherboard + Bios Revision
        • Gigabyte Z97 HD3 Rev 2.1 (Pcie 3.0 x16 + Pcie 2.0 x4)
      • CPU
        • E3 1230 V3
      • EVGA 550 GS Gold (550Watt output)
      • RAM
        • 16GB DDR3 1600