AnsweredAssumed Answered

RX580 crossfire crash and reboot during gaming

Question asked by maximus_jw on Jan 1, 2018
Latest reply on Jan 27, 2018 by pokester

I had recently purchased 2 MSI RX580 Gaming X 8G cards. I tested the crossfire function with Furmark, 3D mark, and heaven 4.0 for hours without any issue. Also, individual cards seem work OK except some artifacts can be observed when I install and uninstall the drivers (not always). I use Tomb Raider (2013) and Nier: Automata to test the Crossfire Function, and I got randomly reboot during gaming. I keep everything in stock but the restarting persists.

 

I first suspects one of the card is defect, but I haven't seen any reboot issue when using individual card. Also, both cards works great in ETH mining without any errors. So, could it be that the PCIE 2.0 x 4 is causing the issue in Crossfire mode? Why everything works fine in those benchmark and test programs? Thank you!

 

System

  • AMD Graphics Card
    • RX580 8G x 2

      Operating System

    • E.g. Windows 10 64bit
  • Driver version installed
    • Tried multiple versions, including the newest.
  • Display Devices
    • DVI-D to monitor
    • HDMI to 4K TV
  • Motherboard + Bios Revision
    • Gigabyte Z97 HD3 Rev 2.1 (Pcie 3.0 x16 + Pcie 2.0 x4)
  • CPU
    • E3 1230 V3
  • EVGA 550 GS Gold (550Watt output)
  • RAM
    • 16GB DDR3 1600

 

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