1 Reply Latest reply on Dec 30, 2017 9:41 AM by elstaci

    hdmi sound driver

    cam909ron

      MY HDMI DRIVER IS INSTALLED BUT THE SOUND IS ALL DISTORTED AND SOUNDS LIKE A ECHO TRIED TO UNINSTALL BUT THE DRIVER SUDDENLY DISAPEARS 

      THESE ARE MY SPECS

      General
          Operating System   Microsoft Windows 10 Pro
          Central Processor   AMD A8-3520M APU with Radeon(tm) HD Graphics
          User Name   CAM909RON
      Graphics
          Video Adapter   AMD Radeon HD 6620G
          Video Memory   512.0 MB
          Screen Resolution   1920 x 1080
      Storage
          Total Memory   7.5 GB
          Free Memory   4.3 GB
          Total Hard disk   3091.2 GB
          Free Hard disk   2719.9 GB
      I/O
          Mouse   Synaptics PS/2 Port TouchPad
          Keyboard   USB Input Device

       

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      Operating System
      Computer System
          Computer Name   DESKTOP-282P96R
          User Name   NULL
          Organization   NULL
      Operating System
          OS Name   Microsoft Windows 10 Pro
          OS Version   10.0.16299
          Product ID   00331-10000-00001-AA125
          System Up Time   12/26/2017 7:00:38 PM
          Internet Explorer Version   11.125.16299.0
          Microsoft DirectX Version   DirectX 12
          OpenGL Version   10.0.16299.15 (WinBuild.160101.0800)
      Registry
          Maximum Size   4095 MB
          Current Size   167 MB
          Status   OK

       

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      Processor MainBoard
      Central Processor
          CPU Name   AMD A8-3520M APU with Radeon(tm) HD Graphics
          NumberOfLogicalProcessors   4
          Code Name   Model 1, Stepping 0
          Manufacturer   AuthenticAMD
          Current Clock Speed   1600 Mhz
          Max Clock Speed   1600 Mhz
          Voltage   1.1V
          External Clock   100 Mhz
          Serial Number   178BFBFF00300F10
          CPU ID   AMD64 Family 18 Model 1 Stepping 0
          Socket Designation   Socket FS1
          L1 Cache   512 KB
          L2 Cache   4096 KB
          L3 Cache   0 KB
      Motherboard
          Model   3568
          Manufacturer   Hewlett-Packard
          Serial Number   PCQUU002C232G6
          BIOS Name   InsydeH2O Version CCB.03.61.31F.6A
          BIOS Vendor   Insyde
          SMBIOS Version   F.6A
          BIOS Date   5/13/2013
      BIOS Features
          PCI is supported   Yes
          BIOS is Upgradable (Flash)   Yes
          BIOS shadowing is allowed   Yes
          Boot from CD is supported   Yes
          Selectable Boot is supported   Yes
          BIOS ROM is socketed   Yes
          EDD (Enhanced Disk Drive) Specification is supported   Yes
          Int 13h - Japanese Floppy for NEC 9800 1.2mb (3.5, 1k Bytes/Sector, 360 RPM) is supported   Yes
          Int 13h - Japanese Floppy for Toshiba 1.2mb (3.5, 360 RPM) is supported   Yes
          Int 13h - 5.25 / 360 KB Floppy Services are supported   Yes
          Int 13h - 5.25 /1.2MB Floppy Services are supported   Yes
          Int 13h - 3.5 / 720 KB Floppy Services are supported   Yes
          Int 13h - 3.5 / 2.88 MB Floppy Services are supported   Yes
          Int 9h, 8042 Keyboard services are supported   Yes
          Int 10h, CGA/Mono Video Services are supported   Yes
          ACPI supported   Yes
          USB Legacy is supported   Yes

       

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      Memory Device
      Memory Resource
          Total Memory   7.5 GB
          Used Memory   3.2 GB
          Free Memory   4.3 GB
          Memory Usage   42%
      Physical Memory
          Memory Bank   BANK0
          Description   Physical Memory 0
          Device Locator   Bottom-Slot 1(top)
          Capacity   4.0 GB
          Speed   1333 Mhz
          Manufacturer   Kingston
          Data Width   64 bit
          Memory Type   EISA
          Form Factor   SODIMM
      Physical Memory
          Memory Bank   BANK0
          Description   Physical Memory 1
          Device Locator   Bottom-Slot 2(under)
          Capacity   4.0 GB
          Speed   1333 Mhz
          Manufacturer   Kingston
          Data Width   64 bit
          Memory Type   EISA
          Form Factor   SODIMM

       

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      Drives
      Disk Drives
          Name   WD Elements 10B8 USB Device
          Media Type   External hard disk media
          Capability   2794.4 GB
          Interface Type   USB
          Partitions   1
          Total Cylinders   45599
          Total Heads   255
          Total Sectors   732547935
          Total Tracks   11627745
          Tracks Per Cylinder   255
          Bytes Per Sector   4096
          Sectors Per Track   63
          S.M.A.R.T Support   Yes
          Current Temperature   0C (32F)
      Disk Drives
          Name   Hitachi HTS543232A7A384
          Media Type   Fixed hard disk media
          Capability   298.1 GB
          Interface Type   IDE
          Partitions   3
          Total Cylinders   38913
          Total Heads   255
          Total Sectors   625137345
          Total Tracks   9922815
          Tracks Per Cylinder   255
          Bytes Per Sector   512
          Sectors Per Track   63
          S.M.A.R.T Support   Yes
          Current Temperature   0C (32F)
      CD-ROM Drive
          Name   hp CDDVDW SN-208BB
          Drive   E:
          Transfer Rate   -1
          Status   OK
      CD-ROM Drive
          Name   HL-DT-ST DVDRAM AP70NS50 USB Device
          Drive   F:
          Transfer Rate   -1
          Status   OK
      IDE Controller
          Name   AMD SATA Controller
          Manufacturer   AMD
          Status   OK

       

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      Display
      Video Adapter
          Name   AMD Radeon HD 6620G
          Video Processor   AMD Radeon Graphics Processor (0x9641)
          Manufacturer   Advanced Micro Devices, Inc.
          Video Architecture   VGA
          DAC Type   Internal DAC(400MHz)
          Memory Size   512.0 MB
          Memory Type   Unknown
          Video Mode   1920 x 1080 x 4294967296 colors
          Current Refresh Rate   60 Hz
          Driver Version   15.201.1151.0
          Driver Date   8/21/2015
      Monitor
          Name   Generic PnP Monitor
          Screen Height   NULL
          Screen Width   NULL
          Status   OK

       

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      Network
      Ethernet
          Product Name   Realtek PCIe FE Family Controller
          Service Name   rt640x64
          Manufacturer   Realtek
          MAC Address   28:92:4A:3E:44:64
      Wi-Fi
          Product Name   Realtek RTL8188CE 802.11bgn WiFi Adapter
          Service Name   rtwlane_13
          Manufacturer   Realtek Semiconductor Corp.
          MAC Address   20:10:7A:77:5C:A5
      Other Device
      Sound Device
          Name   High Definition Audio Device
          Manufacturer   Microsoft
          Status   OK
      Mouse
          Name   Synaptics PS/2 Port TouchPad
          Manufacturer   Synaptics
          Buttons   0
          Status   OK
      Keyboard
          Name   USB Input Device
          Description   Enhanced (101- or 102-key)
          Function Keys   12
          Status   OK
      USB Controller
          Product Name   Standard OpenHCD USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard OpenHCD USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard OpenHCD USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard Enhanced PCI to USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard Enhanced PCI to USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard Enhanced PCI to USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
        • Re: hdmi sound driver
          elstaci

          What are you using for your speakers?  Computer/monitor speakers or headphones?

           

          Try uninstalling the AMD drivers thru Windows Uninstall than use DDU in safe mode to clean out the rest of the AMD software. Download the latest Full set of drivers from AMD Support and reinstall it after deleting the C:\AMD folder in the Root directory.

           

          Go to Sound panel and make your speakers under AMD HDMI as your default audio device. Maybe go into "Properties" and see if there is anything you can configure to make the audio sound better.