17 Replies Latest reply on Jan 8, 2018 1:10 PM by benji123

    Black screen flashes / Driver Failure / Loss of Video Signal

    cupitr

      System:

      MSI RX 580 Armor 8GB OC

      Desktop

      Windows 10 64bit

      Display Driver [17.12.1] I have also tried optional [17.12.2]

      Chipset Driver [16.50.2601]

      ViewSonic XG2401 DisplayPort 1920x1080 144Hz

      Gigabyte GA-AB350 Gaming 3 (rev. 1) - BIOS F10 (latest update)

      Ryzen 5 1600

      Corsair TX550M 550W Gold

      Corsair Vengeance LPX DDR4 2x4GB

       

      Describe Your Issue:

      -Black screen flashes at random times, happens very often, even just sitting at the Windows login screen. Sometimes I lose video signal until the display driver restarts. Sometimes the system hangs and I see artifacts on screen. Sometimes the system hangs too long and restarts itself.

      -Only happens after I install display drivers - does not happen in Safe Mode - does not happen in BIOS

      -After I lose video signal and the driver restarts I see in Windows Event Viewer: Error - Display Driver amdkmdap has stopped responding and has successfully recovered.

       

      What I have Tried Already:

      -Clean uninstall using DDU(Safe Mode) and AMD Clean Uninstall Utility

      -Windows Automatic Driver Installation OFF

      -BIOS updated

      -MemTest86 4 Passes No Errors

      -Regedit to increase TdrDelay

      -Ran System File Checker and Deployment Image Servicing and Management Windows commands, no errors.