4 Replies Latest reply on Jan 13, 2018 12:11 PM by ignaciooo

    Problema, se me congelan los juegos, algunos andan en modo ventana, otros no.

    ignaciooo

      Hola buenas:

       

      A partir de la ultima actualización del driver 17.12.2,a tengo problemas con los juegos, como Playerunkown battleground (lo  puedo jugar bien en modo pantalla completa, si lo pongo en modo ventana o modo pantalla completa/ventana no anda) y al dead by daylight directamente no lo puedo jugar porque se congela.

      Un dato es que si minimizo y vuelvo a poner el juego como que se actualiza lo que sucede en la pantalla. Dejo mi dxdiag:

       

      Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.161024-1825)

                       Language: Spanish (Regional Setting: Spanish)

            System Manufacturer: ASUS

                   System Model: All Series

                           BIOS: BIOS Date: 10/20/14 11:58:18 Ver: 21.05

                      Processor: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz (4 CPUs), ~3.1GHz

                         Memory: 8192MB RAM

            Available OS Memory: 8130MB RAM

                      Page File: 3507MB used, 11022MB available

                    Windows Dir: C:\Windows

                DirectX Version: 12

            DX Setup Parameters: Not found

               User DPI Setting: Using System DPI

             System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                       Miracast: Available, with HDCP

      Microsoft Graphics Hybrid: Not Supported

                 DxDiag Version: 10.00.10586.0000 64bit Unicode

       

      Display Devices

      ---------------

                Card name: Radeon (TM) RX 480 Graphics

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x67DF)

                 DAC type: Internal DAC(400MHz)

              Device Type: Full Device

               Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_E347174B&REV_C7

           Display Memory: 8106 MB

         Dedicated Memory: 4041 MB

            Shared Memory: 4064 MB

             Current Mode: 1920 x 1080 (32 bit) (59Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: LG IPS FULLHD

               Monitor Id: GSM5AB8

              Native Mode: 1920 x 1080(p) (60.000Hz)

              Output Type: HDMI

              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Driver File Version: 23.20.15007.1005 (English)

           Driver Version: 23.20.15007.1005

              DDI Version: 12

           Feature Levels: 12.0,11.1,11.0,10.1,10.0,9.3,9.2,9.1

             Driver Model: WDDM 2.0

      Graphics Preemption: Primitive

      Compute Preemption: DMA

                 Miracast: Not Supported

      Hybrid Graphics GPU: Not Supported

           Power P-states: Not Supported

        Driver Attributes: Final Retail

         Driver Date/Size: 17/12/2017 0:00:00, 1987912 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B71EE2-249F-11CF-1677-D8F97CC2DA35}

                Vendor ID: 0x1002

                Device ID: 0x67DF

                SubSys ID: 0xE347174B

              Revision ID: 0x00C7

      Driver Strong Name: oem60.inf:cb0ae414b0a67a88:ati2mtag_Polaris10:23.20.15007.1005:pci\ven_1002&dev_67df&rev_c7

           Rank Of Driver: 00D12000

              Video Accel:

              DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeHEVC_VLD_Main10 

            Deinterlace Caps: n/a

             D3D9 Overlay: Not Supported

                  DXVA-HD: Not Supported

             DDraw Status: Enabled

               D3D Status: Enabled

               AGP Status: Enabled

                 MPO Caps: Not Supported

              MPO Stretch: Not Supported

          MPO Media Hints: Not Supported

              MPO Formats: Not Supported

       

      Si necesitan mas info me avisan.

       

      Desde ya gracias.

      Saludos

        • Re: Problema, se me congelan los juegos, algunos andan en modo ventana, otros no.
          ray_m

          This is a user to user English language only Support Forum.

           

          Please use one of the freely available translation tools to translate your post into English before posting.

            • Re: Problema, se me congelan los juegos, algunos andan en modo ventana, otros no.
              ignaciooo

              Hello:

               

              As of the last update of the 17.12.2 driver, I have problems with the games, as a battlefield of Playerunkown (I can play it well in full screen mode, if I put it in window mode or full screen mode / window does not work) and the dead man by the light of day I can not play it directly because it freezes.

              One fact is that if I minimize and put the game back as it updates what happens on the screen. I leave my dxdiag:

              Operating system: Windows 10 Pro 64-bit (10.0, compilation 10586) (10586.th2_release_sec.161024-1825)

              Language: Spanish (Regional configuration: Spanish)

              System manufacturer: ASUS

              System model: all series

              BIOS: BIOS Date: 10/20/14 11:58:18 View: 21.05

              Processor: Intel (R) Core (TM) CPU i5-4440 @ 3.10GHz (4 CPU), ~ 3.1GHz

              Memory: 8192MB RAM

              Available memory of the operating system: 8130MB RAM

              Page file: 3507MB used, 11022MB available

              Windows Dir: C: \ Windows

              DirectX version: 12

              DX configuration parameters: not found

              DPI configuration of the user: using the DPI system

              DPI configuration of the system: 96 DPI (100 percent)

              DWM DPI Scaling: disabled

              Miracast: available, with HDCP

              Microsoft Graphics Hybrid: not compatible

              DxDiag version: 10.00.10586.0000 64 bit Unicode

               

              Display devices

              ---------------

              Card Name: Radeon (TM) RX 480 Graphics

              Manufacturer: Advanced Micro Devices, Inc.

              Chip type: AMD Radeon graphics processor (0x67DF)

              DAC type: internal DAC (400 MHz)

              Device type: complete device

              Device key: Enum \ PCI \ VEN_1002 & DEV_67DF & SUBSYS_E347174B & REV_C7

              Display memory: 8106 MB

              Dedicated Memory: 4041 MB

              Shared memory: 4064 MB

              Current mode: 1920 x 1080 (32 bit) (59Hz)

              Monitor name: generic PnP monitor

              Monitor model: LG IPS FULLHD

              Monitor Id: GSM5AB8

              Native mode: 1920 x 1080 (p) (60,000Hz)

              Output type: HDMI

               

              Driver name: aticfx64.dll, aticfx64.dll, aticfx64.dll, amdxc64.dll, aticfx32, aticfx32, aticfx32, amdxc32, atiumd64.dll, atidxx64.dll, atidxx64.dll, atiumdag, atidxx32, atidxx32, atiumdva, atiumd6a. cap, atitmm64.dll

               

              Driver file version: 23.20.15007.1005 (English)

              Driver version: 23.20.15007.1005

              DDI version: 12

              Levels of functions: 12.0,11.1,11.0,10.1,10.0,9.3.9.2,9.1

              Driver model: WDDM 2.0

              Preemption Graphics: Primitive

              Computa Preemption: DMA

              Miracast: not compatible

              Hybrid graphics GPU: not compatible

              Power P-states: not compatible

              Controller attributes: final sale

              Date / Size of the driver: 12/17/2017 0:00:00, 1987912 bytes

              WHQL Logo'd: Yes

              WHQL date stamp:

              Device identifier: {D7B71EE2-249F-11CF-1677-D8F97CC2DA35}

              Vendor ID: 0x1002

              Device ID: 0x67DF

              SubSys ID: 0xE347174B

              Revision ID: 0x00C7

              Driver Strong Name: oem60.inf: cb0ae414b0a67a88: ati2mtag_Polaris10: 23.20.15007.1005: pci \ ven_1002 & dev_67df & rev_c7

               

              Controller range: 00D12000

               

              Accel Video:

               

               

              DXVA2 modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10

              Deinterlacing caps: n / a

              Superposition D3D9: not compatible

              DXVA-HD: not compatible

              DDraw status: enabled

              D3D status: enabled

              AGP status: enabled

              MPO caps: not compatible

              MPO Stretch: not compatible

              MPO Media Hints: not supported

              MPO formats: not supported

               

              If you need more info, let me know.

               

              Thank you very much.

              regards

            • Re: Problema, se me congelan los juegos, algunos andan en modo ventana, otros no.
              xtraa

              Hallo ignacioo,

              ich hatte ein ähnliches problem mit Wolfenstein und es lag bei mir an der Version der atidxx64.dll. Allerdings hast Du auch die Version: 23.20.15007.1005, also versuch vielleicht mal eine andere.

              Oh, I forgot to mention this:

              我忘了提及:尝试开始游戏在Windows模式下不是全屏,然后使用控制台全屏。

               

              Best regards

              xtraa