5 Replies Latest reply on Dec 28, 2017 6:37 PM by goodplay

Please help resolve Support Ticket ID: 453732, 453733

loke324352 Dec 25, 2017 1:00 AM

AMD required me to submit a support ticket to verify my AMD Gift - QUAKE Champions Pack Champions codes, I did.

Now I hope receiving response as soon as possible, because I remember AMD Gift - QUAKE Champions Pack codes will expired at 2017/12/29.

Sorry I'm nervous.

Re: Please help resolve Support Ticket ID: 453732, 453733

loke324352 Dec 27, 2017 2:34 PM (in response to loke324352)

Excuse me!
It has been three days since I sended support tickets, still no any representatives contact me.
What's going on? Are you guys all going on Christmas holidays?
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Re: Please help resolve Support Ticket ID: 453732, 453733

ray_m Dec 28, 2017 8:23 AM (in response to loke324352)

North American offices were closed for the Christmas break, which is why you did not receive a response.

I have escalated your issue and will have it addressed.
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- Re: Please help resolve Support Ticket ID: 453732, 453733
  
  loke324352 Dec 28, 2017 6:26 PM (in response to ray_m)
  
  Thanks replying! so that's why I didn't receive any responses.
  But if I have other questions in the future, who can I ask?
  
  In case my AMD Rewards codes really expired, can you still help me redeeming my AMD Rewards codes?
  Because I can't redeem AMD Rewards codes, that's not my fault.
  
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  - Re: Please help resolve Support Ticket ID: 453732, 453733
    
    ray_m Dec 28, 2017 6:37 PM (in response to loke324352)
    
    Yes, I will get you the codes.
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  - Re: Please help resolve Support Ticket ID: 453732, 453733
    
    goodplay Dec 28, 2017 6:37 PM (in response to loke324352)
    
    If it's one of these promos,
    Don't why the panic, promo expiry date vs redeem expiry date.
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