AnsweredAssumed Answered

Difficulty Turning Hardware Accelerator Off

Question asked by lizzy77 on Dec 23, 2017
Latest reply on Dec 25, 2017 by goodplay

Difficulty Turning Hardware Accelerator Off.

Hi, I’m trying to export my newly created video (made with Cyberlink Powerdirector 10). I just want to export a copy into a folder on my desktop. But the program instructs me to turn off my computer’s hardware accelerator first, and then it will export my work.  However, when I go the location where I should turn the accelerator off, (i.e. the AMD catalyst control center), there is no Power feature there in the control center – there’s just nowhere I can find for me to turn off the hardware accelerator. 

So I suppose my questions should be….  Have I gone to the correct place on my PC to turn it off? If not please advise where I should be looking in order to do this task. If the task is simply not possible with the AMD Radeon R7 240, I don’t really know what to do next. Any advice please? I need to save/export the video I’ve just made, and I’m stuck – can’t turn off the hardware accelerator.


My Desktop is – an Asus PC, running Windows 8.1

My Driver is - AMD Radeon R7 240

My display/monitor is Dell


Thank you for any help at all.