AnsweredAssumed Answered

AMD Driver won't install. Message, "driver has not been installed"

Question asked by geogene on Dec 22, 2017
Latest reply on Dec 23, 2017 by elstaci

I'm trying to install a better AMD driver on my Lenovo AMD FX-8800P Radeon R7 so I can play Dark Souls 3 with decent FPS, so I downloaded the autodetect tool and went for a custom install of a ton of softwares it recommended to me, and everything else installed except the driver. In the autodetect software it says "driver has not installed." When I view the installation log, every software has "success" next to it except for the AMD display driver, which has fail. I made sure to uninstall any other drivers in my device manager, except for the windows basic display driver because I'm worried I shouldn't uninstall it. There was no option to clean install the AMD driver but if there was I'd surely clean install it over the basic driver I apparently have. What do I do next to download the driver?


  Machine name: PC

   Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.170914-0600)

           Language: English (Regional Setting: English)

System Manufacturer: LENOVO

       System Model: INVALID

               BIOS: CECN46WW

          Processor: AMD FX-8800P Radeon R7, 12 Compute Cores 4C+8G  (4 CPUs), ~2.1GHz

             Memory: 8192MB RAM

Available OS Memory: 7128MB RAM

          Page File: 1649MB used, 6629MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 120 DPI (125 percent)

    DWM DPI Scaling: UnKnown

     DxDiag Version: 6.03.9600.17415 64bit Unicode



Display Devices


          Card name: Microsoft Basic Display Driver


          Chip type:

           DAC type:

        Device Type: Display-Only Device

         Device Key: Enum\ROOT\BASICDISPLAY

     Display Memory: 256 MB

   Dedicated Memory: 0 MB

      Shared Memory: 256 MB

       Current Mode: 1920 x 1080 (32 bit) (64Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: LGD04A7

        Native Mode: 1920 x 1080(p) (60.020Hz)

        Output Type: Internal


Edit: I didn't mean to mark this question as assumed answered, whoops.