0 Replies Latest reply on Dec 21, 2017 10:38 AM by lucacician

    VIDEO_DXGKRNL_FATAL_ERROR

    lucacician

      good day, I am owner of an Asus A55D having AMD VISION A8 cip and RADEON DUAL GRAPICHS HD 7640G + 7470M 1GB video card, I had to disable the video drivers otherwise the PC crashes and the blue screen with the words VIDEO_DXGKRNL_FATAL_ERROR appears, I tried to uninstall the drivers and install them from the AMD site but it does not work. what can I do? thank you. I apologize for the translation but I'm Italian and I do not know English.