17 Replies Latest reply on Jun 28, 2018 2:02 PM by misterj

    Threadripper 1950X system crashing and freezing when gaming or watching videos.

    missfit

      CPU: Threadripper 1950X

      Motherboard: ASUS Prime X399-A

      RAM: Corsair Vengence 16GB DDR4 (4x4GB)

      Graphics: GeForce gtx 1060

      OS: Windows 10 pro 64-bit

      600 Watt PSU

       

      Multiple clean installs of OS and all drivers. When playing games system will crash and/or freeze. The same happens when watching videos (youtube, twitch, etc.). When crash occurs while viewing videos sometimes the video windows will simply stop playing and go green, leaving all other content visible. When gaming the display will black out then come back, or it will stay black and the audio and inputs will remain unaffected. Different, known working, RAM and graphics cards have been tested in the system with the same results. All connected devices function correctly when connected to other systems. Sometimes the system will blue screen. Any one have an suggestions? I'm anxious to get the system up and running.

       

      Thank you!