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Can't install latest drivers - Error 43 - R7 M340

Question asked by liteonit89 on Dec 19, 2017
Latest reply on Jun 10, 2018 by liteonit89

Hi to everyone,

I need help because I tried to install all the drivers after 17.2.1 version but no one works.

These are my specs:

  • AMD Graphics Card
    • AMD R7 M340
    • AMD R5 Graphics
  • Laptop System
    • HP model: 15-aw010nl
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • 17.2.1
  • RAM
    • 16GB

 

For example, I installed the last version (17.12.1) but after it, the amd graphic cards didn't work for 43 error code and it appears the message "Radeon Settings are currently not available. Please try again after connecting AMD Graphics" when I tried to open Radeon Software.

Similar problems for all versions between 17.4.4 and the last one.

During all these attempts, I used DDU and CleanUtility before installing different versions as recommended in other posts.

Can anyone help me, please?

 

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