AnsweredAssumed Answered

RX 480 Random crashes in every game

Question asked by mathdu07 on Dec 16, 2017
Latest reply on Jan 3, 2018 by pokester

Hello,

 

I used to have a Radeon HD 7770, games were running fine. I bought a RX480 early this year, without any problem, until some months ago.

I am encountering serious issues with my RX 480. Every time I launch a game, it crashes (black screen and then back to the desktop) after a certain amount of time (can be 15 minutes as well as 2 hours). So I reformarted my PC, but crashes are still happening. I even sent the GPU where I bought it but they did not find anything and send it back to me, without sending the GPU to the manufacturer. Even though the GPU is overclocked, I haven't installed ASUS TweakTool that come with it.

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Information about my system :

  • AMD Graphics Card
    • ASUS AMD RX 480 with 4 GB
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • E.g. Windows 7 64 bit
  • Driver version installed
    • E.g. Radeon Software Adrenalin Edition 17.12.1
  • Display Devices
    • LG Flatron E2242 1920x1080 @60Hz Active DP to VGA adapter
  • Motherboard + Bios Revision
    • P8Z77M Bios Version 2203
  • CPU/APU
    • Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz

  • Power Supply Unit  Make, Model & Wattage
    • Corsair VS650, 650W

  • RAM
    • 12GB

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Here is the error I get when Batman Arkham Asylum crashes :

crash-batman-arkham.png

 

I've also attached the sensors log given by HWiNFO64.

 

 

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