AnsweredAssumed Answered

Computer will crash/freeze randomly or under load and the CPU error LED will light

Question asked by crenando on Dec 14, 2017
Latest reply on Dec 16, 2017 by atlasminor

Either randomly or when put under load, my brand new Ryzen system will freeze up completely.

 

Symptoms:

  • No display output
  • PC remains powered
  • Keyboard/mouse will not work
  • CPU error LED on my motherboard will light up

 

Things I've checked already:

  • PSU - I tried a higher wattage PSU that works just fine in a more power hungry system, same problem.
  • Thermals - The computer isn't overheating or anything. Temperatures are reasonably low at the times of incident.
  • Drivers - Already tried DDU-ing and reinstalling drivers for all components.

 

Relevant specifications:
CPU - Ryzen 5 1600XGPU - R9 390X

Motherboard - MSI B350M Mortar Arctic

PSU - Rosewill Photon 650W 80+ Gold

 

Help would be greatly appreciated.

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