2 Replies Latest reply on Dec 16, 2017 12:55 AM by atlasminor

    Computer will crash/freeze randomly or under load and the CPU error LED will light

    crenando

      Either randomly or when put under load, my brand new Ryzen system will freeze up completely.

       

      Symptoms:

      • No display output
      • PC remains powered
      • Keyboard/mouse will not work
      • CPU error LED on my motherboard will light up

       

      Things I've checked already:

      • PSU - I tried a higher wattage PSU that works just fine in a more power hungry system, same problem.
      • Thermals - The computer isn't overheating or anything. Temperatures are reasonably low at the times of incident.
      • Drivers - Already tried DDU-ing and reinstalling drivers for all components.

       

      Relevant specifications:
      CPU - Ryzen 5 1600XGPU - R9 390X

      Motherboard - MSI B350M Mortar Arctic

      PSU - Rosewill Photon 650W 80+ Gold

       

      Help would be greatly appreciated.