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Graphics Card doesn't switch

Question asked by bacon_bacon on Dec 11, 2017
Latest reply on Dec 12, 2017 by bacon_bacon

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I have bought a new laptop acer aspire A515-41G-T4MX.

Its specs:

AMD Radeon RX-540

laptop acer aspire A515-41G-T4MX

Windows 10 64bit (It was with linux but I installed licensed windows 10 64bit)

Radeon Software Crimson Edition 17.11.1

(firstly I installed 17.10 from acer site (this driver didn't switch graphics too: arma3 warked with inegrated card but witcher3 worked with 540) and then updated to 17.11 (arma3 started to use rx-540))

NT156FHM-N41 1920x1080

Acer Aspire A515-41G Bios Version 1.03

QuadCore AMD A10-9620P

8 gb ram

Why do some games use inegrated video card instead of using descrete? For exampe, witcher 3 is working with RX-540, but stellaris and and dayz working with inegrated r5.

I even can't change it: try to switch to "high perfomance" and nothing is going on, it still uses r5. I tried to turn of r5, but game start to use cpu instead of rx-540.

Please, help me, am a little bit tired of amd, laptop with intel+nvidia works without any problems.

bacon_bacon Dec 12, 2017 8:21 AM

Correct Answer

Well, the problem was resolved by...windows 10. I uninstalled graphics driver with DDU and was searching other advices to open "advanced settings" when windows 10 started to update (some stuff and graphics/adudio drivers), I decided to don't interrupt and...it's just working now. Until that I installed/uninstalled it for many times without any progress and it's just start to work after windows did it.

P.S. I saw some advice about reinstalling audio drivers, I think it might help, because I have some problems with audio and now it's ok.

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bacon_bacon Dec 11, 2017 6:27 AM

To be fair, there was one (actually big) problem with intel+nvidia laptop, but graphics cards worked and still work well.

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le_chat_scholiaste @ bacon_bacon on Dec 11, 2017 3:16 PM

You might try disabling the integrated graphics card using the Windows system manager.

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bacon_bacon @ le_chat_scholiaste on Dec 12, 2017 12:07 AM

Thanks for reply, I'll try

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bacon_bacon @ le_chat_scholiaste on Dec 12, 2017 3:33 AM

It's not helped: dayz with an error "Error creating enfusion engine, possible errors: *GPU not supported *GPU drives not actualized *DirectX broken *other kind error", witcher3 was literally with 1 fps. RX540 doesn't want to work. I enable integrated graphics but sound is missing now. I think I am done with amd, pretty sad waste of money.

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bacon_bacon @ bacon_bacon on Dec 12, 2017 5:38 AM

I'm sorry for my emotions, seems like I was a little bit inattentive. I decided to try again to install video-driver from acer, its version 17.10. That crimson has button "Radeon additional settings" (Crimson 17.11 hasn't got) which suppose to resolve my problem, but it's not working. So, I think I need to find out how to make it work. I' tried to google it and found some advises to try to install previous version (but I have a new laptop, so I don't believe it'll help me, but I'll try). Well, I just hope, it might help somebody with my problem.

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bacon_bacon @ le_chat_scholiaste on Dec 12, 2017 3:33 AM

Reinstall audio-driver and now it seems ok. Still don't know what to do with descrete graphics.

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bacon_bacon Dec 12, 2017 8:21 AM

P.S. I saw some advice about reinstalling audio drivers, I think it might help, because I have some problems with audio and now it's ok.

Actions

7 Replies

bacon_bacon Dec 11, 2017 6:27 AM
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Correct Answer
To be fair, there was one (actually big) problem with intel+nvidia laptop, but graphics cards worked and still work well.
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- le_chat_scholiaste @ bacon_bacon on Dec 11, 2017 3:16 PM
  Mark Correct
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  You might try disabling the integrated graphics card using the Windows system manager.
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  - bacon_bacon @ le_chat_scholiaste on Dec 12, 2017 12:07 AM
    Mark Correct
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    Thanks for reply, I'll try
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  - bacon_bacon @ le_chat_scholiaste on Dec 12, 2017 3:33 AM
    Mark Correct
    Correct Answer
    It's not helped: dayz with an error "Error creating enfusion engine, possible errors: *GPU not supported *GPU drives not actualized *DirectX broken *other kind error", witcher3 was literally with 1 fps. RX540 doesn't want to work. I enable integrated graphics but sound is missing now. I think I am done with amd, pretty sad waste of money.
    Like • Show 0 Likes0
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    - bacon_bacon @ bacon_bacon on Dec 12, 2017 5:38 AM
      Mark Correct
      Correct Answer
      I'm sorry for my emotions, seems like I was a little bit inattentive. I decided to try again to install video-driver from acer, its version 17.10. That crimson has button "Radeon additional settings" (Crimson 17.11 hasn't got) which suppose to resolve my problem, but it's not working. So, I think I need to find out how to make it work. I' tried to google it and found some advises to try to install previous version (but I have a new laptop, so I don't believe it'll help me, but I'll try). Well, I just hope, it might help somebody with my problem.
      Like • Show 0 Likes0
      Actions
  - bacon_bacon @ le_chat_scholiaste on Dec 12, 2017 3:33 AM
    Mark Correct
    Correct Answer
    Reinstall audio-driver and now it seems ok. Still don't know what to do with descrete graphics.
    Like • Show 0 Likes0
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bacon_bacon Dec 12, 2017 8:21 AM
Unmark Correct
Correct Answer
Well, the problem was resolved by...windows 10. I uninstalled graphics driver with DDU and was searching other advices to open "advanced settings" when windows 10 started to update (some stuff and graphics/adudio drivers), I decided to don't interrupt and...it's just working now. Until that I installed/uninstalled it for many times without any progress and it's just start to work after windows did it.
P.S. I saw some advice about reinstalling audio drivers, I think it might help, because I have some problems with audio and now it's ok.
Like • Show 0 Likes0
Actions

Graphics Card doesn't switch

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